Retail Supervisor

5 days ago

Shepparton, Victoria, Australia Ampol Numurkah Full time

Retail SupervisorNumurkah, VIC, Full Time, RetailVacancy Listing Dates 1/09/2025 to 29/09/2025Please Quote Reference Number 13399Skilled Retail Supervisor wantedFull time opportunityJoin the team at Ampol NumurkahUMAHANI PETROLEUM PTY LTD (t/a: Ampol Numurkah), located at 2 Tocumwal Rd, Numurkah VIC 3636 is currently seeking a skilled Supervisor to join their team.
This is a full time role working 38 hours per week.Key Duties:Staff and Performance Management:Oversee and direct the work of retail sales personnel.Manage recruitment processes, conduct staff training, and assess employee performance.Administer staff promotions, terminations, and address workplace grievances.Customer Relations:Guarantee timely service delivery and high product quality for customers.Handle customer queries and resolve any issues or complaints.Guide staff in effectively managing difficult customer situations.Store Operations:Organise employee rosters and allocate daily responsibilities.Monitor stock levels, process new orders, and manage returned merchandise.Ensure products are correctly priced and attractively displayed.Implement and uphold store safety and security standards.Applicants must have at minimum a relevant AQF Certificate II or III (ANZSCO Skill Level 4) plus minimum one year full time (or casual / part time equivalent) post qualification experience required.
At least one year of relevant experience may substitute for the formal qualifications listed above.Key Attributes:Leadership and People Management SkillsCommunication and Interpersonal SkillsOperational and Organizational SkillsExcellence in customer serviceAbility to handle pressureTeam player attitudeHave empathy and fairness, etc.
A salary of $80,000 plus super per year will be offered to the successful candidate.Apply now through our online application form.

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