Rates & Receivables Officer

Corporate Services | Main Administration Building, 25 Cedric Street
- Closing date: 03/01/2025

**Rates & Receivables Officer**
- **Full-time maximum term opportunity until October 2025 based in Stirling, Western Australia**:

- **Free onsite fitness facilities and parking**:

- **Annual leave loading and employer matched super contributions up to 6%**

**About the Position**

Are you a detail-orientated team player, with a proactive approach to use your accounts receivable experience to make a difference? Are you ready to be part of a supportive and passionate team with a high level of customer service? The City of Stirling's Finance team is offering an exciting opportunity for a Rates and Receivables Officer to join our Rates team until October 2025.

As a Rates & Receivables Officer at the City of Stirling, you will be responsible for maintaining the City's Property and Rates records, managing various Accounts Receivable functions, and ensuring the accurate and timely processing of customer invoicing. You will provide high-quality customer service, assist with rating queries, and liaise with debtors to manage debt recovery processes.

Your role will involve developing efficient processes to handle a high volume of transactions, ensuring data integrity, and supporting the Rates Services Team Leader in implementing the City's policies. Strong MS Office skills, particularly in Excel, and excellent communication abilities are essential for success in this role.

**Key Responsibilities**

We are seeking an experienced, motivated, and dynamic individual who is passionate about enhancing their skills and contributing fresh ideas. If you thrive in a collaborative and positive team culture and are eager to make a meaningful impact, we want to hear from you

The duties of the Rates & Receivables Officer will include but are not limited to:

- Maintain the City's Property and Rates records.
- Maintain Accounts Receivable functions, including waste management, commercial bins, fines, and more.
- Ensure accurate and timely processing of all customer invoicing.
- Provide high-quality customer service and assistance with rating queries.
- Liaise with debtors and manage debt recovery processes.

**About You**
- Proven track record in debt recovery and understanding of legal and court recovery procedures.
- Strong interpersonal and communication skills, including negotiation and public presentation.
- Ability to work in a high-volume customer experience environment with attention to detail.
- Self-motivated, with effective time management skills and the ability to meet deadlines.
- Advanced MS Office skills, especially in Excel and Outlook.

For further information, please refer to the position description.

**What We Offer**:
The City offers some great benefits including flexibility in when and where you work to ensure a work-life balance. You will also enjoy a range of other benefits including:

- Free parking and easy public transport access
- Free onsite fitness facilities and end of journey facilities
- Superannuation matching of up to 6%
- Professional development opportunities, including training
- Excellent leave entitlements including annual leave loading and the ability to purchase up to an additional 4 weeks' annual leave per year
- 50% discount on gym memberships at our Stirling leisure centres
- Amazing in-house employee canteen
- Employee health and wellness program and initiatives including yearly flu vaccinations
- Access to our Employee Assistance Program (EAP) for you and your family
- Generous study assistance
- Active social club
- Employee recognition program
- Novated Leasing (where applicable)

This temporary is a full-time position is a Level 5 Inside Workforce Agreement positions which attract a salary from $77,514 to $81,597 gross pro rata per annum plus superannuation.

**To be eligible to work for us, you need to provide, or have ability obtain a**:

- A copy of Australian driving licence
- National Police Clearance (valid within the last 3 months)
- Pre-Employment Medical and DAS clearance
- The right to work in Australia

**More about the City**

The City of Stirling is a diverse and thriving local government in Western Australia, with over 243,000 residents, spanning 30 suburbs, the City is a cosmopolitan, multicultural and economic hub.

With over 1500 employees, the City embraces its diverse workforce by supporting work-life balance and offering opportunities for progression and development. Here at City of Stirling we celebrate and support inclusion and diversity.

We acknowledge the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation, and the Aboriginal and Torres Strait Islander peoples of Australia. We will act with compassion and respect towards all people and value people of all abilities, ages, religions, faiths, sexualities, gender identity and cultural backgrounds.