Supply Chain Manager Operations

Supply Chain Manager
Lead global supplier onboarding and ensure compliance with quality standards
Location: Gold Coast City, Queensland, Australia
Job Tags: Operations
About The Role
Supply Chain Manager
Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.
As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia's Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team. We are growing our team based at our Burleigh Heads office and are looking for talented individuals to join the Princess Polly team. Think you can help us in our journey of becoming the best online shopping destination like...ever? If you're a motivated team player that's obsessed with all-things fashion and pop culture, we'd love to hear from you.
At Princess Polly, we don't just follow trends, we define them. Behind our fast-paced, forward-fashion brand is a supply chain that keeps everything moving. We're looking for a strategic and solutions-focused Supply Chain Manager to lead our global supplier, QA and production teams and drive excellence across every touchpoint. Reporting to the Supply Chain Operations Director, this role is all about driving alignment between product, Production, Logistics and Social Responsibility to ensure our customers receive high quality products, on time, every time. You'll be responsible for managing key relationships across our sourcing, quality and compliance efforts, while ensuring our supply chain supports our sustainability goals, growth and pace.
Key Responsibilities:
Lead and mentor the Supplier, Quality Assurance, and Production teams
Build and optimise a global supplier base to ensure Country Of Origin diversity, capacity planning, and category coverage across key areas like Denim, Swim and Footwear
Oversee onboarding, trading terms, and compliance of new and existing suppliers
Ensure product quality through robust QA programs for both new and core styles
Collaborate with the Logistics team to improve delivery timelines and freight efficiencies
Partner with the Social Responsibility Manager to support factory audits and compliance
Drive on-time delivery through production oversight and supplier communication
Monitor returns and lead initiatives to improve fit and quality
Maintain accurate data across all supply chain systems
What Success Looks Like:
Your supply base is diverse, efficient, and meets lead time and cost targets
You're lifting product quality and reducing returns year on year
You ensure compliance across testing, auditing and sustainability benchmarks
Your production timelines are watertight and aligned with business needs
You champion continuous improvement and resilience in our supply chain
Skills and Experience:
5 + years experience in supply chain or production management (Fashion or FMCG preferred).
Proven experience in supplier management and supply chain operations within a fashion industry or a related field.
Strong Leadership and team management skills, across multi-functional teams
Experience with ERP and quality management systems
You can think strategically, solve problems fast, and stay calm under pressure.
Ability to speak Mandarin/Cantonese preferred but not required
Knowledge of sustainability practices in supply chain management
Familiarity with industry-specific regulations and compliance requirements
We recognise that asking you to give 100% of yourself on a daily basis requires us to offer an amazing opportunity. Competitive salary package. Flexible working arrangements. Access to a best in class parental leave and family planning program. Exceptional employee discount program. A stunning newly renovated office in beautiful Burleigh Heads; Work as part of a team of dedicated individuals focused on doing their best each day. Staff social activities. Monthly birthday celebrations. Aside from the amazing tangible benefits and perks, Princess Polly offers you the chance to make a daily impact on a global business.
Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better.
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