Ghost Tour Guide

Are you a storyteller with a passion for history and the supernatural? We're seeking exceptional Ghost Tour Guides to bring to life the eerie and fascinating tales of Q Station's haunted past. Your role:

- Deliver immersive, spine-tingling tour experiences that captivate and thrill our guests
- Share the history and legends of our site with passion and authenticity
- Bring a creative, enthusiastic approach to each tour, ensuring guests leave with unforgettable memories

If you have a flair for the dramatic and a love for history, this is your chance to be part of something truly unique. Are you ready to make historyand maybe even experience it?

**About Q Station**

Q Station Hotel (North Head Operations Pty Ltd) is located in the heart of Sydney Harbour National Park - Manly, offering a range of incredible experiences from boutique accommodation, stunning wedding venues, modern conference facilities, a waterfront restaurant and Sydney's best ghost and history tours.

Despite the rich history and incredible views, what makes Q Station most exciting is the passionate, professional and dedicated team that curate once in a lifetime experience for every one that visits the property.

People are at the core of everything we do, and our commitment is to ensure long-term success and development for every person who chooses to make Q Station the place they love to work. We are proud of the opportunities we provide to our team to grow their skills and careers in hotels and hospitality.

**The Opportunity**:
As a Ghost Tour Guide, you'll play an essential role in creating an unforgettable visitor experience at Q Station. You'll be responsible for delivering captivating and immersive tours, sharing the history and supernatural legends of the site. This role requires more than just guiding; it's about creating an atmosphere that thrills, engages, and leaves guests with a lasting memory of their time at Q Station.

In addition to conducting tours, you'll contribute to enhancing the overall guest experience by bringing creativity and enthusiasm to each session. Your storytelling skills will help bring the haunted past to life, ensuring that each guest feels a sense of wonder and intrigue.

**About the role**

Reporting to the **Visitor Experience Manager**, you are central to the team's success in delivering an exceptional guest experience.
- Be a story teller Which could be through other guiding experience, theatre work or teaching
- Inspire everyone with their passion and knowledge of Australian history and the paranormal
- Be responsible for delivering fascinating ghost and history tours, team building activities and other visitor experiences on site to different sized groups and types of clientele
- Have strong customer service & crowd management skills, a positive solution orientated approach and the ability to work independently and as part of a team.

**Essential Criteria?**
- A passion for history and the paranormal with the impetus to learn more
- Previous experience with providing engaging audience experiences for a variety of groups
- Excellent communication and relationship building skills
- A self-motivator and positive problem solver
- Be energetic and comfortable working in a physical, outdoor role
- Maintain a current driver's license (desirable)
- Current Working With Children Check or the willingness to obtain one before employment
- Current First Aid certificate
- The willingness and flexibility to work weekends and evenings

**You would like;**
- A beautiful work environment on the edge of Sydney Harbour with private access to Quarantine Beach and Harbour views
- Discounts for accommodation, food & beverage, tours, and more
- Accor Staff Benefits Globally
- Working with a fun, vibrant and friendly team
- Ongoing career progression opportunities
- Discount on food and beverage
- Free onsite parking
- Employee Assistance Program

**Got what it takes?**

Then we want to hear from YOU Applicants are asked to include an up-to-date resume which clearly details relevant skills and experience and also outline suitability in a cover letter addressing the following two targeted questions (max 1 page A4):
**1. What makes you a great storyteller?**

**2. What creates a memorable tour?**

**Job Type**: Casual

Pay: $32.25 - $45.15 per hour

Expected hours: 8 - 15 per week

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Afternoon shift
- Evening shift
- Night shift
- Public holidays
- Rotating roster
- Weekend availability

Supplementary Pay:

- Penalty rates

Ability to commute/relocate:

- Manly NSW 2095: Reliably commute or planning to relocate before starting work (required)

Licence/Certification:

- First Aid Certification (preferred)
- Working with Children Check (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person