Specialist, Ad Operations

5 days ago

Melbourne, Victoria, Australia Doordash Australia Full time

**About the Team**:
The Ads & Promo team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach DoorDash audiences. This role will support the management of promotional and advertising activities for our restaurant partners, CPGs and new verticals.

**About the Role**:
This role ensures that merchant-supported campaigns are executed with precision, aligned to product objectives, and delivered on time. Working closely with cross-functional partners—you'll translate campaign briefs into structured, scalable builds. You'll manage the nuances of our merchant campaign menu, troubleshoot setup challenges, and maintain high standards of quality and accuracy. You will report into the Associate Manager on our ANZ Ad Operations team.

**You're excited about this opportunity because you will**:

- **Build**:You're not afraid to try something new. You enjoy going from 0 to 1.
- **Problem Solve**:You like diving into ambiguous problems. When given an ambitious goal, you enjoy thinking about the milestones necessary to get there.
- **Partner**:You love equipping other teams with what they need to be successful. You are able to take feedback and put it into action.
- **Communicate**:You have strong communication skills and are able to convey complex messages to multiple audiences.

**We're excited about you because**:

- You have 1+ of experience in a campaign operations, marketing ops, or executional role—ideally in tech, ecommerce, advertising, or a fast-paced operational environment.
- You have a strong eye for detail and take pride in getting the build right the first time—accuracy, consistency, and quality assurance excellence are part of your DNA.
- You're process-oriented and comfortable working with structured workflows, intake forms, and build documentation—and you're always thinking about how to make things more efficient.
- You're exceptionally organized and able to operate in a complex and changing workplace with accuracy and speed

**About DoorDash**:
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

**Our Commitment to Diversity and Inclusion**:
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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