Ad Operations Specialist

Join to apply for the Ad Operations Specialist role at Endeavour Group.

Based in Melbourne or Sydney in a hybrid role.

Let's create a more sociable future together. Endeavour Group includes brands such as Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks and more, and we love to bring people together. We share our passion for our products and industry; it inspires us to dream big and create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you

As an Ad Operations Specialist, you'll be part of a small team that forms the operational backbone of the Endeavour Retail Media team, MixIn. You'll bring campaigns to life by turning briefs and media schedules into seamless executions across non-biddable touchpoints. You'll manage workflows in PlanHub, ensuring assets are deployed correctly across in-store digital touchpoints and you'll work with our production coordinator to deliver printed and experiential activations.

Partnering with Sales, Commercial and Data teams, your mission is to create a best-in-class advertiser experience. You'll also connect with third-party delivery and solution partners; supporting SLA delivery, ensuring hardware is online, optimising inventory, and validating reporting. In short: you'll make sure campaigns don't just go live, they go live seamlessly.

• Translate briefs into system-ready bookings, following content approval and delivery processes.
• Plan and deliver across media touchpoints with timely inventory availability.
• Apply a continuous improvement approach to processes; address pain points and share best practices across the MixIn Media team; leverage the BA chapter for larger projects.
• Partner with our Analytics team to optimise targeting for campaign performance.
• Deploy creative assets across Endeavour's owned channels (in-store, digital, and audio).
• Monitor and report on campaign delivery and performance with third-party partners.
• Build strong relationships with internal stakeholders to identify potential new inventory opportunities.
• Provide training and support to clients on self-service platforms.
• Keep stakeholders (Ops, Merchandise, Marketing, In-Store teams) updated on upcoming activity.
• Support the Sales team in the creation of collateral and campaign documentation, particularly around new media inventory.
• Work with our media billing coordinator to provide transparency of upcoming and inflight campaigns to ensure accurate invoicing and financial workflows.
• Assist the Operations Manager in identifying efficiencies in process, service delivery and/or cost to maintain a lean operating budget.

• 2+ years' experience in Retail Media (retailer or brand side); OR 4+ years in a marketing coordinator/ad coordinator role managing end-to-end campaigns.
• Be comfortable in an administrative role, spending a lot of time in an operating platform.
• Understanding of shopper path-to-purchase, media landscapes, and consumer behaviour.
• Positive, can-do attitude, with a passion for digital and retail media.
• Experience/exposure to Google Suite, Excel and PlanHub is a plus.
• Strong interpersonal skills, with the ability to build and manage cross-functional relationships.
• Tertiary qualifications in Marketing, Business, Commerce or Advertising (preferred).

• Flexible working in every sense
• Exclusive discount card for BWS, Dan Murphy's, Woolworths, BIG W and other Endeavour Group brands, including ALH pubs
• Monthly meeting-free days
• Health and wellbeing benefits including free services to support physical, mental and financial wellbeing
• Opportunities for learning and development to grow your career

At Endeavour, we value being a workplace where everyone's welcome. If you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators. With brands including Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. We create moments that bring people together and we're committed to safety, inclusivity and flexibility.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #DreamBig