Clerical Officer

**Company Description**
Autism Spectrum Australia (Aspect) is one of Australia's largest autism-specific service providers, with one of the biggest autism-specific school programs in the world. A not-for-profit organisation, we work in partnership with people of all ages on the autism spectrum, and their families to deliver evidence-informed solutions that are person-centred, family-focused and customer driven.

At Aspect we recognise a different brilliant, where we seek to understand, engage and celebrate the strengths, interests and aspiration of people on the autism spectrum.
**Job Description** Administration**
- Ensure administration tasks are completed accurately, professionally and on time
- Manage and maintain school records and logistics, office documentation, and other tasks including the mail function including pick-ups, mail sorting, mailing and special deliveries, order and control supply of stationery and other office supplies in an orderly and systematic way
- Use established excel spreadsheets for managing data and information
- Prepare professional and high-quality presentations and other materials using PowerPoint/desktop publishing as required
- Support and or coordinate projects and ensure all stakeholders are communicated on progress of projects and their expectations are met
- Proof-read documents, reports, brochures and newsletters as required
- Actively provide feedback, contributes to and participates in cross-school administration initiatives to streamline and improve administration systems
- Perform other general administrative duties as required.

**Customer Experience**
- Ensure that first point of contact with all internal and external customers and visitors are welcomed, inducted and comply with site safety procedure (WHS) and Safeguarding requirements in a professional, positive and informative way
- Provide a welcoming and supportive customer experience for all stakeholders, including families, making sure they feel valued and welcomed when they arrive at school
- Clearly and effectively communicate with a variety of external stakeholders in writing, by phone/text/Zoom and in person.

**Operational Matters**
- Ensure the office equipment functions well and is maintained and serviced to meet business needs
- Allocated tasks are completed in a timely manner and proactively seeking to improve administrative and operational processes in collaboration with the Senior Clerical Officer
- Organise catering for special functions as required, including provision of kitchen supplies
- Ensure visitors to the school are verified and approved to be on the school site and are inducted in accordance Aspect procedures and guidelines i.e. WHS, safeguarding and evacuation procedures
- Site is maintained to comply with Aspect procedures and assist with organising site maintenance including raising work orders for contractors, scheduling work, organising site visits and providing information and feedback.

**Financial administration and reporting**
- Submit invoices and expenses for payment through Expense Manager / Prospend
- Prepare, reconcile and process accounts and credit card statements with appropriate receipts
- Support and provide information to staff regarding fortnightly staff payroll administration and ensure staff submit timesheets on time.

**Information Systems**
- Update and maintain information collated in school spreadsheets. Complete basic data manipulation tasks in Excel spreadsheets
- Update and maintain data in school database system. Generate reports to support the school and to comply with National Office processes as well as government reporting through attendance stats, census & NCCD etc.
- Assist staff with basic IT issues and support escalation to IT helpdesk where required in a timely and effective manner.

**Qualifications** Essential requirements**

**Knowledge and experience**
- Knowledge and/or experience in the education or disability sector
- Minimum two years of experience in an administration role
- Exceptional customer experience skills
- Ability to perform all tasks with attention to detail and capacity to meet deadlines.

**Qualifications / Licences**
- Relevant administration training or qualifications
- Ability to work with intermittent supervision
- Working with Children Check or equivalent state clearance to work with children (for paid employment)
- International Police Check (IPC), if relevant.

**Additional Information** What we offer**
- Salary packaging options to increase your take-home pay
- Employee referral incentive
- Access to a wide range of discounts through Perkbox on everyday purchases
- Discounted membership to fitness facilities through Fitness Passport
- Employee Assistance Program (EAP).

**To apply