Telesales / Inside Sales Rep (Us)

3 days ago

Brisbane, Queensland, Australia De La Rue Full time

**_Are you an excellent communicator with the ability to deliver exceptional customer service over the phone? Do you enjoy building relationships with customers both internally and externally? Are you seeking a role within an international organization where you can build your sales career?_**

**Then we have the opportunity for you...**

We are looking for a well-spoken **Telesales/Inside Sales Representative** to join a newly created Inside Sales Team within our Brand Sales function. In this role you will be responsible for soliciting sales over the telephone and building relationships with potential customers by focusing on their needs in order the generate opportunities.

In addition, the post holder will be responsible for researching and identifying potential leads in order to define and develop a target database of prospects.

A successful telesales representative has excellent communication skills as well as sales ability. You should be meticulous in keeping records, confident in carrying out research activities independently. and able to handle all aspects of making a sale, including resilience and persistence.

This is a full-time role based at our site in Logan, Utah USA (hybrid working available).

**_ What will you be doing?_**
- Initiating sales with potential customers over the telephone
- Asking questions to engage customers and keep the conversation going
- Listening to the customers' needs to generate opportunities and ongoing sales
- Gathering and documenting customer information, payment methods, purchases, and reactions to products
- Conducting online research to investigate potential customers and identify key contacts
- Be a key contributor to the defining and development of a target database of prospects
- Keeping up to date on all products and informing customers of new products
- Answering customers' questions on the products
- Meeting sales quotas

**What qualifications, skills and experience are we looking for?**
- Excellent communication skills
- Creative thinking skills
- Ability to conduct independent research and identify potential leads
- The patience and ability to engage customers in conversation
- Ability to connect with prospects over the phone
- Good sales ability
- Working knowledge of relevant computer software including Microsoft Office
- Excellent interpersonal and problem-solving skills
- The ability to handle rejection and stress in soliciting customers
- To be resilient and comfortable with calling customers

Desirable
- Additional languages
- Prior experience in a telesales role
- Experience using a CRM system

**What are we offering?**

In return for your experience and expertise, De La Rue offers:

- A competitive salary and benefits package
- A Sales Incentive Plan
- Flexible working opportunities
- 11 paid holidays plus 4 weeks of Paid Time Off
- Medical, Dental and Vision Insurance
- Life and Disability Insurance
- 401(k) with company contribution _plus_ company match
- Excellent career development opportunities
- Various other perks and Employee Assistance packages

**_ **Note - This position is located in Logan, Utah (USA) and is not remote. To be eligible for consideration, you must be authorized to work in the United States without sponsorship.**_

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