Medical Receptionist

1 week ago

Ballarat, Victoria, Australia For Health Group Full time

About Us
At ForHealth, we believe that quality healthcare should be accessible to all Australians. With over 95 medical centres and a network of 1,500+ independent health practitioners, we're proud to deliver more than 8 million patient consultations each year. We are a values-led organisation that champions innovation, teamwork, and excellence in patient care. When you join ForHealth, you're joining a team that's "In it together" and genuinely passionate about making a difference in the lives of our patients.
The Opportunity
We are looking for a Part Time Medical Receptionist to join our Ballarat practice to be a key team member working collaboratively within the practice, providing high quality customer service all patients. This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.
What's in It for You
- Stand out with a provided uniform that reflects your professionalism.
- Employee benefits to support your mental and physical wellbeing.
- Enjoy dental discounts for both you and your loved ones.
- Reap the rewards of a competitive hourly rate.
- Work life balance with no weekend work

Key Responsibilities
- Greeting patients and welcoming them into our Centre.
- Collecting & entering patient details into the database.
- Scheduling appointments (when required).
- Answering telephone calls & enquiries.
- Administration support and other ad hoc duties.

**To excel in this role, you'll possess**:

- Exceptional customer service skills with previous customer service experience an advantage.
- Excellent communication skills including a professional & personable telephone manner.
- Detail-orientated.
- Ability to multi-task and prioritise.
- Knowledge of Pracsoft/Medtech is an advantage.
- Ability to work as part of a multifaceted team and independently.
- Neat and professional presentation.

Why Choose Us
**By becoming a part of our accomplished team, you'll access**:

- A dynamic work environment rooted in purpose and values.
- Ample training, development opportunities, and internal growth pathways.
- The chance to make your mark in a company dedicated to fostering Australia's well-being.

Ready to Make a Difference?

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