Experience Curator

1 day ago

Brisbane, Queensland, Australia Crystalbrook Collection Full time

Live in the moment at Crystalbrook Riley. A stunning luxury hotel in Cairns, Australia, offering a unique blend of chic design, sustainable practices, and high-energy fun.Situated just steps from the Esplanade Boardwalk in tropical Cairns, Crystalbrook Riley offers stylish hotel suites, spectacular coastal views and a range of 5-star facilities, including a 1000+ sqm swimming lagoon, poolside cabanas, luxurious Eléme Day Spa and signature wining and dining experiences.You will be hard pushed to find a better view from your workstation
THE ROLE:
Are you passionate about connecting with guests and working in a beautiful 5 star hotel? We have the opportunity to welcome a Guest Service Agent to Crystalbrook Riley.
Unleash your positivity and embrace the opportunities that come with connecting with our visitors and guests within a vibrant inner-city precinct. We are looking for a forward-thinking people-person who is able to work within a team environment all working to elevate our guest experience to new heights.
ABOUT YOU:
This position offers full time hours across a 7 day roster. We welcome candidates with previous hotel guest service experience and have a passion for interacting with people and an empathic ability to anticipate our guests' needs.
Your talents will include:
Proficient computer skills (Opera PMS an advantage)
You will have a strong attention to detail
You are familiar with Cairns and the wider region
An availability to work across a 7-day roster - evenings and night included
You will be motivated to provide the best guest experience possible
You demonstrate a 'can-do' approach to your duties
Unfortunately, we are unable to consider individuals holding short term or student Visa's for this position.
THE BENEFITS:
You will work with exceptional people in a supportive, diverse and passionate environment and this is a vital position within our team at Crystalbrook Collection.You will enjoy a flexible range of benefits that include:
A market leading 50% F&B discount across all Venues
$99 Room rates and a generous friends and family discount
Lifestyle benefits including extra leaveand earth advocacy days
Green future - we are committed to enhanced sustainability practices
Dedicated Internal Mobility Programme and reward scheme
Online learning, career enhancement and development plans
Personalised employee support network
Regular service recognition and team events
Crystalbrook Collection
is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just six years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD.Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra, along with ambitions for further expansion both in Australia and Internationally.
Our environment is dynamic and entrepreneurial, we are focused on crafting exceptional customer experiences that reflect the individuality of people within each of our locations. We are passionate advocates for equality and diversity and welcome individuals to apply through the link provided - we look forward to hearing from you
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