Family Services Advisor

2 days ago

Sydney, New South Wales, Australia Buscojobs Full time

InvoCare is an industry leader within the funeral industry, currently operating over 300 funeral locations, 17 cemeteries, and 29 crematoria across Australia, New Zealand, and Singapore, with ongoing growth.About youYou have a background in customer service and sales and are seeking your next opportunity.
You have experience in an industry involving direct customer interaction and are interested in applying this experience to a role that offers meaningful service.About the roleWorking directly with the community, you will respond to inquiries and provide solutions that meet customer needs.
Empathy and active listening are essential skills, along with a results-focused approach.
This role is an excellent opportunity to leverage your sales skills within the funeral industry, emphasizing care and empathy.In addition, you will have:Previous sales experience in a service-driven organization, working towards KPIs and targetsA strong focus on customer service and building collaborative business relationshipsThe ability to build rapport and trust with customers honestly and ethicallyResilience, focus, commitment, and passionAbility to prioritize and multi-task in a busy environmentDiscretion and confidentialityHigh attention to detailBenefits of joining InvoCare:While you may not have considered this industry before, we provide vital services that help families celebrate the lives of their loved ones.
Our staff embody our values daily and experience the gratitude of offering such meaningful services.
Benefits include:Reward and recognition programsTailored induction and training programsModern facilities designed to support an exceptional client experienceNetworking opportunities within the business and with peersBirthday and paid parental leaveFree Employee Assistance ProgramWe are committed to diversity and equal opportunityHow to applyAt InvoCare, we offer a supportive work environment and opportunities for personal and professional growth.If you're looking to make a difference and support families in your community, click 'Apply' to submit your application.For more information about careers at InvoCare brands, visit our careers page: are dedicated to building a respectful, diverse, and inclusive workplace reflecting the communities we serve.
We encourage applications from all ages, nationalities, abilities, and cultures.As part of our recruitment process, applicants will be asked to consent to a criminal record check and medical/physical assessment to ensure they meet the job requirements.
Please note that having a criminal record does not automatically disqualify you; each application is considered on its merits.
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