Franchise Hotel

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_.

**About Us**

Get ready for the vibrant charm of voco Gosford, coming to The Archibald precinct in 2025

At voco Gosford, modern elegance meets warm hospitality in the heart of the Central Coast. Discover our 130 room hotel, featuring six vibrant and exciting hospitality venues; including a spacious 2000m2 modern Australian pub, a chic rooftop bar, a signature restaurant, a swim up pool bar, and two levels of rooftop conference and event space overlooking the stunning Brisbane Waters. At voco Gosford, we'll cater to both business and leisure guests, as well as provide a swanky new destination for locals to meet.

We're looking for a dedicated Executive Housekeeper to uphold our high standards, overseeing all aspects of housekeeping to ensure each guest enjoys a memorable and exceptional experience with every stay.

Our Executive Housekeeper will oversee the daily housekeeping operations of the hotel whilst leading and mentoring their skilled and dedicated team.

This is an exciting and rare opportunity to join our team during the pre-opening phase of a new hotel, that will look to be the changing face of the Central Coast. Our Executive Housekeeper will play a pivotal role in managing the pre-opening functions for their department, ensuring every detail is carefully executed to guarantee a seamless opening and outstanding guest experience from day one.

**Your day to day**:
**Every day is different**,**but you'll mostly be**:
**- **Managing, coaching, and developing a team dedicated to exceptional housekeeping standards**

**- **Handling complaints and special requests to keep every guest happy**

**- **Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations**

**- **Assisting with deep cleaning projects and occasionally assisting your team during busy periods**

**- **Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards**

**- **Maintaining inventory levels, preparing budgets, and driving productivity**

**- **Maintaining and ordering supplies and equipment - while minimising waste - in support of our green initiatives**
- **Helping to refine and prepare budgets that help us maximise profitability**
- **Addressing special requests for guests, VIPs, repeat visitors and VIP Club members**

**What we need from you**

***:

- **Bachelor's Degree/higher education qualification/equivalent in hospitality or related field**
- **Must be able to speak local language(s).**

**- **Excellent communication and strong interpersonal strong skills**
- **Direct supervisory experience over a Housekeeping/catering team, or an equivalent combination of education and work experience**
- **4+ years total experience in a Housekeeping/catering setting or related field**

**What we offer**

**We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.**
**We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.**
**So, join us and you'll become part of our hotel family.**

**Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.