Service Desk Analyst

3 days ago


Australia Ac3 Full time

DISCLAIMER - Must be located in Sydney with working rights.
Interstate, overseas, or student visa applicants will not be considered.

This is an evening shift role from 11AM until 7PM

About the Role

This leading and trusted institution is the largest provider of practice-focused training to its students and has a commitment to deliver innovative training practices that enables them to capitalise on the available opportunities in their field and support their profession.

This team is looking to hire a service desk person that will be working in a fast-paced environment managing customer/member requests promptly and efficiently, on-going extensions or conversion to permanent highly likely.

Looking for an immediate start that can diagnose and troubleshoot incidents in an effective and efficient manner to meet the IT department's operational objectives.

Your day
- day activities include
Provide high-level support by resolving issues at Level 1-2 and escalating issues when required to relevant teams
- Flexible working arrangements
- Level 1 & 2 Service Desk Support
- Friendly and professional end-users



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