Service Advisor Mercedes-Benz

1 week ago

Sydney, New South Wales, Australia Peter Warren Automotive Holdings Full time

**State of the art and friendly work environment**:

- ** A competitive salary package plus commission**:

- ** Supportive management team dedicated to leading and developing our staff**

**Mercedes-Benz North Shore** is proud to be servicing Sydney's North Shore for over 60 years. We have showrooms at Mosman and Chatswood, a stand-alone State of the Art Service Centre at Artarmon. We are delighted to offer this exciting new opportunity for a super star to join our team.

**About the Role**:
We are looking for an experienced, motivated, and enthusiastic **Service Advisor** to join our busy **Artarmon Mercedes-Benz** team on a full-time basis.

**Responsibilities**:

- Meet, greet and assist customers in a warm friendly welcoming manner
- Determine customers' servicing requirements
- Liaising with the workshop and parts departments
- Quote repair jobs and liaise with customers ensuring they are given the best possible Customer Service experience
- Exceeding manufacturers Customer Satisfaction requirements

**Requirements for the role**:

- Experience in a similar role is essential
- A good command of the English language
- Full work rights in Australia
- Experience in a similar role is essential
- Excellent communication, numeracy and customer service skills
- Willing to go above and beyond to exceed customer expectations
- Sound automotive technical knowledge
- Must be punctual and reliable
- Strong computer literacy
- Have a professional attitude and be well organised
- Current Australian or International drivers licence
- Be able to work in a team environment
- Demonstrate care and attention to detail

**What we offer**:

- A state of the art and friendly work environment
- A competitive salary package plus commission
- Excellent team facilities including an air-conditioned lunchroom, showers and change rooms
- Opportunities for growth within one of Australia's largest ASX listed motoring organisations
- Supportive management team dedicated to leading and developing our staff
- Benefit from our Employee Assistance Program (EAP), providing support and resources during challenging times
- Lifestyle discounts, including Gym memberships and retail discounts
- Paid parental leave to support you and your family
- Discounted undercover offsite vehicle parking

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