Senior Networking And Infrastructure Engineer
1 day ago
Senior Networking and Infrastructure Engineer
We are an Australian based managed service provider established in 2003, located in Melbourne CBD. We pride ourselves in putting customers and relationships first. We strive to understand customers' needs and help their business find their competitive edge using leading technologies.
What we do
We combine traditional MSP service offering with world class project delivery using public and private cloud platforms. Our service offering extends to network security and backup solutions as well as data storage and disaster recovery, all provided by an expert team based in Melbourne.
This can only be possible by investing in our people, providing ongoing training and support, competitive salaries and work life balance amongst the many perks on offer.
Who we need
There is a rare opportunity for an experienced Senior Engineer that has experience working in an IT Managed Service Provider environment to join our team. Reporting directly into the Service Delivery Manager, the right person will need to:
Demonstrate a detail-oriented and proactive approach to project delivery
Best in class customer service skills to deliver and manage solutions for our clients
A successful person will
Thrive on being given the opportunity to solve business problems with best of breed technology solutions
Be offered an attractive salary package with: overtime, paid on-call allowance (one week every est. 4-6 weeks), training
Is this you?
MSP experience: Must have worked in an MSP environment supporting multiple clients
Problem Solver: you are energised by solving business challenges with technology
Customer's greatest fan: demonstrates a thirst for better understanding of the customer and defines the problem and develops solutions through their eyes
Troubleshooting expert: you get a buzz out of getting to the root cause of problems
Eye for detail: you recognise that one mistake could derail the project and communicate/document accordingly
Team player: you value different perspectives and contribute to successful delivery
Continuous improvement mindset: you challenge the status quo and advocate better ways to do things
Networking guru: you can do subnet calculations and recall the OSI model
Experienced: you have delivered ICT projects for a minimum of 2 years and worked within ICT technical service delivery for a minimum of 5 years
Skills:
Proficiency in solution design, installation and on-going support
Technologies:
Cloud: Microsoft Azure, Teams Voice and Office 365
Network Security: FortiGate (priority), Palo Alto, Sophos (min. firewall and NAT rules, IPSEC tunnels; desired BGP and SD-WAN)
Switching: Cisco Catalyst and Nexus, Dell, HPE/Aruba (min. VLANs, STP, LACP)
Wireless: Fortinet WLC-SD/Meru Networks or Ruckus
Nice to have
CCNA/CCNP, Fortinet NSE4+, VMware VCP certifications
MSP platforms mastered: Autotask, Solarwinds, N-Able, Auvik
If this role sounds like your next career move, then apply today. We need someone like you to start with our team.
No recruitment agencies please.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
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