Network Engineering Manager

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
Operational Excellence

As a manager within the Networking team you will be expected to drive operational excellence in everything we do. This includes defining operationally safe processes, automation to improve efficiency in our day-to-day tasks and projects. You will work closely on supporting our internal customers and ensuring that their needs and issues are being addressed.

Technical Leadership

As a manager of a highly technical team, which has responsibility to build the Amazon global network, you will be expected to have a deep knowledge of your area. As part of your role, you will be required to review and approve network changes and processes for your team. Additionally, you will on occasion need to develop a detailed, low-level understanding of network issues that do occur and to be able to represent those issues at operational management review meetings.

Network Deployment

As a Network Engineering Manager, you are responsible to manage and coordinate resources to meet project milestones and build schedules for the design and deployment of network infrastructure into an AWS datacenters. This includes high level and low-level network designs, planning, deployment build schedules and proactively working across teams to remove any roadblock to meeting deadlines. Network Measurement As a Network Operations manager you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best ROI. This includes measurement of defects, network capacity and cycle times with the objective to always improve.

Performance Management/Team Health

A day in the life
Diverse Experiences

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

About the team
DC Edge Fabric Engineering team own the network layers between Amazon DC network fabrics and security zones. We own network designs, operational processes, new product introductions and operating DC Edge networks. We work closely with AWS and internal service teams to create tailored network solutions, and own DC edge solutions between regional production networks.

BASIC QUALIFICATIONS
- 8+ years in a technology role and 4+ years in a management role and experience representing your team/technical area to senior management
- 4+ years experience in a large-scale enterprise environment is required with experience in either a Planning or Network Engineering role.

PREFERRED QUALIFICATIONS
- Excellent problem solving and troubleshooting skills.
- Must have the ability to contribute to and support long-term visions and direction regarding Networking at Amazon
- Experience in building and managing a team of strong technical people and prior ownership of the operation of a mission-critical team is crucial