Business Improvement Specialist

Community Development | Perth Metropolitan
- Closing date: 21/10/2024

**About Us**

**Community Development Directorate**

The City's Community Development Directorate provides a broad range of facilities, services, projects, and events that directly impact the daily lives of our 243,000 residents and visitors.

The Directorate works to develop safe and vibrant places and deliver services and facilities to support a community that is healthy, welcoming and thriving.

**Community Safety**

Our Community Safety team provides a highly visible and responsive Community Safety service in partnership with the community to contribute to a safe and secure lifestyle and sustainable city.

**About the Position**

We are looking for an experienced and highly motivated individual to join our Community Safety team as a Business Improvement Specialist. This position is responsible for developing and implementing a holistic business improvement program across the business unit, ensuring effective and consistent service delivery for our customers.

**Key Responsibilities**

The duties of the Business Improvement Specialist will include but are not limited to:

- Lead the review, development and implementation of suite of tools to enhance service delivery
- Drive the growth in business improvement capability across the Community Safety Team
- Use DMAIC problem-solving methodologies to identify areas of improvement and potential projects or initiatives
- Conduct research to provide high-level reports and presentations to senior management
- Facilitate internal workshops and events related to business improvement
- Leverage learning's and root-cause analysis to facilitate continuous improvement

**About You**
- Proven experience in a similar role and relevant qualification in project management, business improvement or equivalent.
- Highly motivated with a proactive, solution focused approach
- Sound knowledge and understanding of best practice principles
- Ability to work autonomously and an active team player
- Lean Six Sigma Black Belt Certification

For further information, please refer to the position description.

**What We Offer**

The City offers some great benefits including flexibility in when and where you work to ensure a work-life balance. You will also enjoy a range of other benefits including:

- Free parking and easy public transport access
- Free onsite fitness facilities and end of journey facilities
- Superannuation matching of up to 6%
- Professional development opportunities, including training, memberships, and study assistance
- Excellent leave entitlements including annual leave loading and the ability to purchase up to an additional 4 weeks' annual leave per year
- 50% discount on gym memberships at our Stirling leisure centres - only applicable for perM/Fixed-term employees
- Amazing in-house employee canteen
- Up to 10 weeks paid parental leave
- Employee health and wellness program and initiatives including yearly flu vaccinations
- Access to our Employee Assistance Program (EAP) for you and your family
- Generous study assistance
- Active social club
- Employee recognition program
- Novated Leasing (where applicable)

This permanent full-time position is a Level 8 Inside Workforce Agreement position which attracts a salary from $106,999.38 gross pro rata per annum plus superannuation.

**To be eligible to work for us, you need to provide, or have ability obtain a**:

- A copy of Australian driving licence
- National Police Clearance (valid within the last 3 months)
- Pre-Employment Medical and DAS clearance
- The right to work in Australia

**More about the City**

The City of Stirling is a diverse and thriving local government in Western Australia, with over 243,000 residents, spanning 30 suburbs, the City is a cosmopolitan, multicultural and economic hub.

With over 1,400 employees, the City embraces its diverse workforce by supporting work-life balance and offering opportunities for progression and development. Here at City of Stirling we celebrate and support inclusion and diversity.

We acknowledge the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation, and the Aboriginal and Torres Strait Islander peoples of Australia. We will act with compassion and respect towards all people and value people of all abilities, ages, religions, faiths, sexualities, gender identity and cultural backgrounds.