It Technology Specialist

2 days ago

Melbourne, Victoria, Australia Technology People Australia Full time

IT Desktop & Network Support - Initial 3-month contract - Melbourne CBD

Our client is a global market leader in their industry and is currently seeking a talented IT Desktop / Network Support Specialist to join their team based in Melbourne CBD.

In the role of IT Technology Specialist (Level 2-3), your primary responsibilities will involve providing Desktop and Network support to their team or professionals and clients including Installation, Configuration, Troubleshooting & Maintenance. Assistance will include but not be limited to Active Directory, Exchange servers (O365 administration & configuration), Microsoft Teams, Wi-Fi management and Device management.
- 2+ years of Desktop / Network Support (Installation, Configuration, Troubleshooting & Maintenance) in a high-paced professional environment
- Strong experience with Active Directory, Office 365 (O365) Administration & Configuration and Microsoft Teams
- Proven ability providing Wi-Fi, Video Conferencing and Device management on-site and remotely
- Ability to maintain accurate documentation and records of relevant IT procedures and day-to-day tasks through ticketing systems
- Managing office equipment stock such as laptops, headsets, mice, keyboards etc.
- Supported ad hoc requests from internal stakeholders, vendors and clients
- Implemented, maintained and upgraded relevant software and hardware tools
- Excellent customer service skills with proven abilities communicating with VIP and executive stakeholders and clients

In addition to an exceptional team culture, you will have the opportunity to become a valuable member of a thriving culture that offers perks including on-site breakfasts, social activities and afterwork group activities.

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