Cleaning Supervisor

1 week ago

Melbourne, Victoria, Australia Serco Group Full time

**Is this what you are looking for?**

Area Supervisor role that sees you are working at a fast pace, within a great team, delivering exceptional services to clients.

**Who We Are?**

Serco is one of the fastest growing facilities management service providers in the market. We provide a range of services including cleaning, waste management, maintenance to government and commercial clients in every state and territory across Australia.

We offer a supportive, safe and inclusive team culture for our people and opportunities for career progression.Area Supervisor will be responsible for managing a portfolio of school facilities and the delivery team for our key clients in Sunshine region.

**The Role**
- Delivering a high-quality service and standard across all sites/facilities consistently
- Developing leadership & employee capability to have a sustainable business, servicing our clients and customers
- Building and leveraging effective stakeholder relationships to achieve business objectives
- Planning, coordinating and overseeing the level of service delivered at all sites, ensuring contractual obligations are met
- Support CSM in profit improvement and development
- Lead, support and develop a team of dedicated and competent cleaning staff
- Ensure all staff and contractors are properly trained and appropriately qualified for their role and conduct Toolbox Talks as necessary
- Incident reporting is undertaken quickly
- Undertake Weekly Inspections, report issues and support troubleshooting for prompt resolution
- Facilitate and manage Time and Attendance

**The Person**
- Minimum 2 years experience in a hands-on cleaning supervisor role with exceptional attention to detail
- Must hold a valid driver's license
- Strong customer service skills and excellent communication
- Well
- presentation and possesses strong professional acumen
- Skilled in people management and leading teams
- Certificate III In Asset Maintenance (Cleaning Operations) or relevant qualification is desirable

**Rewards & Benefits**
- Gain access to Global Employee Networks
- Variety of lifestyle discounts through the Serco Benefits program including discounts with Apple, Qantas, Hoyts Cinemas and more
- Plus, ongoing 24/7 immediate mental health and counselling support via our Employee Assistant Program (EAP)
- Paid annual and personal leave

Serco is an Equal Opportunity Employer.

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people.

**Join us**

Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matters.

**Job Types**: Full-time, Permanent

**Salary**: $70,000.00 per year

**Benefits**:

- Company car
- Employee discount
- Maternity leave
- Parental leave
- Professional development assistance

Schedule:

- Afternoon shift
- Monday to Friday

Supplemental pay types:

- Commission

**Experience**:

- Similar: 1 year (preferred)

Licence/Certification:

- National Police Certificate (preferred)
- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

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