Administration Officer

Our customer focused administration team are responsible for ensuring the seamless patient health journey. This opportunity will see you responsible for key duties including patient scheduling, pre-admission and admission of patients across our 2 hospitals, Castlecrag Private Hospital and Hunters Hill Private Hospital

As a first point of contact for our doctors, patients and their families you will strive to deliver an exceptional customer service experience for all.

You will handle appointments, phone enquiries, billing, records keeping and other ad hoc administrative duties while supporting our medical team with efficiency.

**Key Skills and Experience**
- Prior administrative experience
- Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
- Previous experience in the health care industry is desirable
- Proven ability to work effectively in a team environment and independently as required
- Exceptional communication skills both verbally and written
- Proven ability to engage with a range of stakeholders at all levels
- Ability to work under pressure

**Remuneration**:On offer is base hourly rate ranging from $32 + superannuation + levels of experience and qualification.

**What's in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a **free Employee Assistance Program** offering access to confidential counselling, coaching and support 24/7.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**About us**

Hunters Hill Private Hospital, Centre for Surgical & Rehabilitation Specialities is a 40-bed surgical, medical and rehabilitation hospital, owned and operated by one of Australia's preeminent private hospital operators, Ramsay Health Care. The hospital is located in the Sydney suburb of Hunters Hill, approximately 10 kilometres north west of the centre of Sydney with lots of off street parking.

Situated in the leafy, tranquil suburb of Castlecrag on Sydney's North Shore, Castlecrag Private Hospital has established an excellent reputation in the region for its high commitment to customer service, staff satisfaction and quality improvement and has been providing quality service to the community since 1928.

Castlecrag Private Hospital is a 37 bed acute surgical/medical facility with 3 operating theatres, which specialise in Orthopaedic, Cosmetic and Reconstructive Plastics, Ear Nose and Throat, Gynaecology and Dental Surgeries.

**Requirements**:

- _Must _provide a_ _**National Police Check** conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**To Apply**

**Closing date: 21 July 2025