Rehabilitation Clerk

2 weeks ago

Nowra, New South Wales, Australia Ramsay Health Care Full time

**About the Role**

In this **hybrid role** you will support both the **General Administration and Rehabilitation departments** and report to the Front Office Manager. You will provide a high level of customer service directly to our patients in greeting them and processing relevant paperwork and administrative duties.

As an Administration Clerk you will be responsible for:

- Perform a broad range of administrative duties including:

- Preparing admission and discharge paperwork
- Maintain accurate and effective record management systems including preparation of medical records.
- Coordinate with staff from other departments.
- Maintaining and ordering ward stationary
- Assisting with electronic discharge system
- Organising external patient appointments and following up on results.

**About You**

To be successful in this role, you will be able to:

- Provide high level of administrative support to both the General Administration and Rehabilitation departments.
- Enthusiastic individual with a passion for delivering exceptional customer service.
- Ability to converse empathetically while managing a busy flow of incoming and outgoing patients.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with doctors, nurses, pathologists, administrators, and non-clinical staff.
- Proven medical administration experience, ideally suited for a fast-paced environment requiring immediate adaptability and efficiency.

**You will also demonstrate**:

- Proven ability to work effectively in a team environment and independently as required
- Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
- Previous experience in a hospital administration position or other medical secretary position desired but not essential
- Previous experience using Patient Information Systems (i.e. Meditech)
- Certificate in Medical Terminology (Desirable)
- Previous experience using hospital mainframe systems (Desirable)

**What's in it for you?**
- **Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
- **Discounts**: Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
- **Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
- **Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more
- **_Please note_**_ casual employees may not be eligible for all benefits._

**The Hospital**

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of '_People Caring for People'_ since 1964.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**To Apply

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