
Private Practice Receptionist
1 week ago
**Private Practice Receptionist / Admin Assistant**
Permanent part time opportunity (minimum 60 hours/fortnight)
**About the role**:
- Join a fantastic team of professionals
- Greeting patients, answering patient calls, booking appointments, and answering patient queries
- Assisting patients with billing queries
- Providing professional and courteous communication to patients and medical professionals
**About You**
To succeed in this role, you will be an enthusiastic individual with a passion for customer service. The ability to converse and be empathetic while managing a busy flow of incoming and outgoing patients is a key skill needed for this role.
- Must be patient, considerate and empathetic
- Ability to multitask as there is a high volume of patients and phone calls
- Excellent communication skills with great attention to detail
- Comfortable working in a great team of doctors, nurses, pathologists, administrators, and non-clinical staff
**Your Skills and Experience**
- Computer literacy including Microsoft Office suite of programs
- Proven Experience in medical administration, ideally within a hospital.
- Proven ability to work in a customer service focused environment
- Experience with Patient Management Systems will be essential
- Previous billing experience with Medicare, DVA and Private Eftpos preferred
- Flexibility and the ability to work under pressure
- Certificate in Medical Terminology (Desirable)
**Remuneration**
Will be based on experience level and qualifications, exclusive of penalties or allowances.
**About the Hospital**
North Shore Private Hospital is a 313-bed acute surgical and obstetric facility which performs most surgical specialties including cardiothoracic, neurosurgery, orthopaedics, advanced general and colorectal, urology, spinal surgery, paediatrics and Robotic Surgery. Our hospital offers the latest in cardiac technology combined with first-class standards of accommodation. The theatre complex consists of 17 operating theatres which includes one hybrid theatre and a 25 bay PACU.
Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "_People Caring for People_".
- Flexible work practices to best match your work/life balance
- Professional Development - Grow your career across our national network
- Employee assistance program
- Industry discounts across private health insurance, retail services, financial services and more.
**How to Apply**
Everyone who joins Ramsay:
- Must be **vaccinated against Covid-19, **a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases
**For any enquiries please contact**:
Sally Wells - Front Office Manager
**Applications Close**:
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