Café And Events Operations Supervisor

2 days ago

Melbourne, Victoria, Australia Zagames Full time

For nearly
50 years
, Zagame Corporation has been a pillar of quality and excellence in Melbourne's hospitality scene.
We are seeking an enthusiastic and experienced
Café and Events Operations Supervisor at our Boutique 5-star Hotel, Zagames House in Carlton
to join and lead our front-of-house team, to champion exceptional service, and create an unforgettable patron experience.
What You'll Do
· Oversee the daily operations of the Café and lead the execution of function and events for the House.
· Provide a customer centric service offering to all our guests.
· Preparation of fortnightly rosters.
· Monitor food and beverage areas for presentation and cleanliness
· Opening & closing procedures for the café and functions
About You:
You are:
· Operationally focused with a hands-on mindset and attention to detail.
· Deliver and maintain the highest standard in Branding with our valued customers
· High personal standards in providing superior customer service
· Previous experience in hospitality or food & beverage industry, ideally with a Boutique Hotel environment.
· Minimum 1-2 years of hospitality or food and beverage experience is required.
· Must have Australian work authorisation at the time of application.
· Current Responsible Service of Alcohol (RSA) certification is required.
Why Join Zagame House Carlton.?
·
Professional growth
– Work alongside hospitality experts.
·
Reward & Recognition
– Your contributions won't go unnoticed.
·
Positive Culture
– Be part of a team that values respect, growth, and customer
delight.
Our Values:
·
Performance Driven
– Striving for excellence.
·
Ethical & Responsible
– Integrity in all actions.
·
Operational Excellence
– Setting the industry standard.
·
Growing Our People
– Investing in your development.
Customer Experience
– Creating lasting impressions

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