Partnerships Manager

4 days ago


Melbourne, Victoria, Australia Commonfolk Coffee Company & Kua Coffee - Commonfolk Group Full time

Commonfolk Coffee Company & Kua Coffee - Commonfolk Group

Love coffee? Care about ethical sourcing? Great with people? We're looking for a passionate partnerships manager to help us grow and support our coffee community. In this role, you'll build strong relationships with our partners, ensure they have top-notch products, and share our love for an ethical coffee industry.

Partnerships Manager Commonfolk Coffee Company & Kua Coffee
About Commonfolk & Kua

Our mission is to scour the globe for delicious coffee to purchase for a fair price and roasted to perfection for like minded folk. Our vision is to provide quality service and improve the communities we are a part of and have fun while doing it. We aim to create welcome spaces for our community to eat, drink, caffeinate and be merry. We prepare sustainable, quality produce with expertise and good vibes. We take risks and try new things so we can always strive to be the best, without the need to diminish others.

We partner with our coffee producers in a way that is mutually beneficial, seeking long term relationships that pay producers fairly and allow them to continue to grow and provide for their families. We are very proud to have 5 producing relationships that provide over 90% of all the coffee we import, each contributing to our core blends and lots of single origin. Zukuka Bora being very close to our hearts and a project we help establish is now producing fantastic coffee and making positive generational change in Uganda, elevating a forgotten coffee producing nation back to the world of specialty. The charity, The Cup That Counts, runs in parallel with Commonfolk and Kua, supporting projects aimed at making a more sustainable and equitable coffee industry for all.

Our values

There are four key values that shape the way we do things. Building and maintaining our culture is one of our top priorities.

Quality

Quality and accessibility don't usually go hand in hand... but Commonfolk isn't your usual enterprise. We're passionate about producing quality products and providing quality service without all the bullshit and ego. We work hard to be the best because we're passionate about what we produce, and we want to share that with the common person.

Community

The Folker family are an unorthodox bunch. We celebrate diversity, enthusiasm and empowerment together with collaboration, accountability and support. Our people are our priority and we want to create pathways for our team to exceed their goals. We focus on supporting the most vulnerable members of our community; from local unemployed youth to coffee farmers on the other side of the planet.Our initiative The Cup That Counts helps us ensure our industry is fair for everyone involved. Our clients, customers and wholesalers are an extension of ourselves; if you're on board with what we're about, you're family.

Pioneering

Commonfolk celebrates creativity and lateral thinking. We're not afraid to look beyond ourselves and our industry for inspiration but we're considered in what we pursue and how we operate. We stay true to our vision and support each other to push the boundaries of our industry, while taking ourselves lightly and owning our failures. We pick ourselves up, dust ourselves off and try again.

Integrity

At Commonfolk, success means we profit financially, socially and environmentally. We won't compromise for the sake of profit, ease, or time. Instead we will hold strong to our values and remember that we stand to create something entirely unique in our industry. We encourage our team to harness their collective power to make a difference in our community. We want to participate in and promote sustainable and environmentally conscious enterprise. We want our integrity to be a catalyst for our staff, our customers, our clients and even other businesses to also bring about positive change.

Purpose of the role

The partnerships manager is responsible for maintaining strong customer relationships, increasing volume with existing customers and providing exceptional support to our partners at all times. Each account will be immersed into our coffee culture with the absolute intent of expanding wholesale partners' knowledge and understanding of coffee, the relationships we foster with our producers / importers, and our heart for the ongoing support of local and international charity partnerships. They will be responsible for ensuring our coffee partners have industry leading products and support. They will also help maintain the current volume and assist in the growth of future Commonfolk Group brands [Kua, Mana, etc.], and the Commonfolk wholesale and retail training program.

The partnerships manager will be the first point of contact for our wholesale partners and will assist the partnerships development manager with prospective partners when required. With touch points at Commonfolk's Progress St base camp to assist with production and delivery, the partnerships



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