Sales Associate

2 weeks ago

Melbourne, Victoria, Australia Mirvac Full time

Mirvac's people are our most valuable asset. We are proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work.
We also offer a number of competitive and unique benefits for permanent employees including:
Flexible Work Arrangements
$1000 of Mirvac Securities Annually
Leadership and Professional Development Programs
Generous Parental & Partner Leave Policy
Unlimited Volunteer Leave and National Community Day
Mirvac Pride Committee
Mirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For over 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed property group that leads the way in sustainability, innovation, safety and placemaking.
Our opportunity
As a Sales Associate, you will support Sales Consultants by providing support with daily sales, sales centre activities, sales administration and follow ups. Ensure that there is complete customer satisfaction when dealing with Mirvac. A Sales Associate is a trainee Sales Consultant role.
**Your responsibilities will include**:
Meet and greet clients at sales offices by providing a high level of customer service so that buyers become advocates and assist Sales Consultants in achieving an average Net Promotor Score (NPS) of over 50 for all First Impression and Sales experience surveys
Provide support to Sales Consultants, Sales Operations Executives and Sales Managers.
Assist Sales Consultants in achieving sales rates as determined by the Sales Manager.
Attend and minute weekly meetings as required.
Assist with preparing reports and documents as required.
Coordinate S&M related functions of display suite openings and project launches (weekend work required)
Assist with managing sales floor plans, sales schedules and reporting
Maintain high level of presentation and adequate stocks for display suites and sales offices.
Keep sales isometrics up to date.
Liaise with Sales Coordinator and Marketing team regarding sales office and displays maintenance and cleaning.
Arrange site meetings and inductions.
Assist sales team with any client related paperwork and follow ups.
Build market and competitor knowledge through research and networking.
Build legal knowledge (contracts, procedures, legal representation).
Assist in the evaluation and reporting of sales and advertising activities as required.
Monitor market trends and competitor activity and report relevant changes to management.
Support Sales Consultants to attend to all enquiries
Liaise with solicitors regarding deposits, exchanges and settlements.
Liaise with other internal departments and external stakeholders.
Build profile within designated marketplaces through attendance at various events.
Ensure compliance with the Mirvac Sales, Marketing and Customer Relationship operations manual and Mirvac Project Delivery plan (PDP)
Your point of difference
To be successful you will have
Sales and marketing experience, preferably gained in a sales environment and have demonstrated commercial / financial acumen.
A Real Estate Certificate of Registration / Agents Representative.
Good Microsoft Suite skills.
Strong written and verbal skills.
Ability to quickly adapt to new systems and processes.
All of these attributes are preferred, if you think you may be the right fit for the role please still apply.

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