Cloud Platform Specialist

Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.
About the Role (Your Why)
The Cloud Platform Specialist is primarily responsible for the management of the Datacom Cloud with a relentless focus on continuous improvement of cloud operations and associated delivery leveraging agile methodologies. The role will deliver a professional technical engineer with responsibilities across a broad range of technologies. They maintain knowledge of the technologies deployed as well as up to date professional certifications to ensure the delivery of an exceptional service.
What You'll Do
**As the Cloud Platform Specialist you will be focused on**:

- The support of the various technologies that are deployed to deliver the Datacom Cloud. These technologies cover compute, storage, data protection, networking and automation.
- Collaborate with stakeholders across Datacom to produce a single cloud vision and value proposition.
- Demonstrating proactive ownership of identified issues as well as effective communication for suggested resolution efforts.
- Proactive engagement with customers to ensure their requirements are continually being met with positive outcomes.
- Compliance with all Datacom Cloud Operational and Information Security Management policies, procedures and processes to ensure an exceptional level of quality.
- Maintaining awareness and knowledge of current market and industry developments and providing suitable interpretation to Management and relevant staff within the organisation.
- Participation in 24x7 on-call support roster.

What You'll Bring
**To be successful in this role, you will have**:

- Working knowledge or ability to rapidly gain a working understanding of the various technologies underpinning the Datacom Private Cloud.
- Experience working in a multi-tenanted cloud environment.
- Practical experience working with virtualised environments running on VMware, Hyper-V or other hypervisors.
- Understanding of Enterprise Storage platforms (EMC preferred), fibre channel switching infrastructure (Cisco preferred) and associated Management platforms.
- Experience with automation languages, practices and toolsets will be an advantage but not essential.

Why Join Us Here at Datacom?
Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.