Sme Underwriting Service Officer

**Working hours**:37.5 hours per week, Monday to Friday

**Duration**:Permanent

**Location**:Brisbane or Sydney

**Job ref**:REQ203300

**About the role***:
**Ansvar Australia**, who are proudly part of **Benefact Group**, are looking for an SME Underwriting Service Officer to join our team. We are flexible on location for this role.

Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.

The SME Underwriting Service Officer is responsible for providing administrative and underwriting support, including accurate input of business related data for insurance policies across SME business. The primary objective is to deliver professional and efficient service to achieve profitable premium growth and underwriting profitability in our core segments.

**Key responsibilities***:

- Provide administrative and policy support for policies across all lines of business
- Deliver professional and efficient customer service to brokers and distribution partners, as well as internal colleagues
- Contribute to the alignment of risk and compliance management practices within the relevant portfolio by sitting at the first line of defence
- Contribute to developing a workplace learning environment

**Knowledge, skills and experience**
***:

- At least 2 years' experience working in an Underwriting, Contact/Processing Centre capacity
- Proven underwriting capability within the insurance sector
- An understanding of insurance risk management including reinsurance
- Up to date knowledge in most aspects of general insurance including a practical understanding of commercial insurance principles, policies, pricing, reinsurance, claims and risk management
- Experience in dealing directly with brokers and clients, while simultaneously fostering effective working relationships
- Very good understanding of the Australian general insurance industry, Ansvar's core markets and how strategies work in the marketplace
- Highly disciplined, with excellent planning and time-management skills and the ability to work effectively under tight deadlines and pressure
- Strong personal, written and verbal communication skills with the ability to establish rapport and negotiate with key internal and external stakeholders to achieve Company objectives

**What we offer****:

- Learning and Development opportunities
- Employee Referral Program
- Flu Vaccinations
- Reward Program
- Competitive Parental Leave Arrangement
- Purchase additional Annual Leave opportunity
- Wellbeing and Birthday leave commencing in 2025
- Hybrid work arrangement 3 office / 2 WFH Offices are modern and fresh with coffee machines, fruit, etc
- Paid Volunteer day - 1 per year
- Community Education Grant Program - Ansvar staff can participate in the review and selection of the Grant recipients each year, to determine who receives funding from Ansvar's profit pool
- EAP access for staff and families
- Participation in Ansvar's short term incentive scheme - up to 15%

**About us**:
**Benefact Group** is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK's 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size.

We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
- If you need any additional support during the recruitment process, then please let us know._