
Mgr, Int Control
2 weeks ago
Purpose & Overall Relevance for the Organisation:
- Position is integral to the on-going focus on the following general core purpose. It aims at:
- Develop, support and lead initiatives/projects focused on improving the efficiency, transparency and effectiveness of business processes. Responsible for working with management to identify opportunities for improvement, measure and analyze current business processes and redesign processes to meet the needs of a complex and growing business.
- As the Manager IC & PP PAC, you will cross-collaborate with multiple stakeholders to drive business process improvements as the second line of defense with the support direct and indirect reporting lines.
- To be successful in this role, you should have a passion for solving complex business process issues and/or process improvement and have a strong understanding of business processes and controls with ability to employ an insights-driven approach to controls assessment.
- Ensuring compliance with applicable external laws and internal regulations as well as the established Group Internal Control frameworks, and Group/Market/Brand best practices and policies.
- Protect Company physical assets including public and internal dishonesty, procedural failure, administrative error and wastage, as well as maximized profit ensuring effectiveness and efficiency of operations.
- Key Responsibilities:
- Risk management, key controls review and profit protection support:
- Timely coordination/execution of the ICS / Self Assessment of key controls as well as including the mandatory documentation in TeamMate+ and heading remediation of all identified control deficiencies in collaboration with local Senior Management.
- To proactively and continuously review, assess and identify risk within the business. Reduce and mitigate risk with the implementation of comprehensive risk reduction strategies and countermeasures.
- Coordinate the execution of both Emerging Markets IC and GP&IC initiatives (e.g. ICS testing, EM IC PP annual deliverables, support and consulting on local market initiatives/ cross-countries initiatives, in line with the EM & PAC Market priorities
- Responsibility for the timely resolution of all audit/Internal Control findings as identified by Corporate Internal Audit and Group Internal Control
- Collaboration and active support to drive EM hub Profit Protection objectives, responsibilities and executions. Conduct the store audit as required by store audit risk plan. Provide insights and thoughts over the data analysis for POS high risk transactions (e.g. shrinkage, post void / return & exchange, staff discounts, etc.) to identify unusual trends and/or POS transaction
- Develop and/or maintain the continuous monitoring framework i.e. key risk indicators
- Identify opportunities and provide solutions for process enhancements (including automation) to drive process efficiency. Execute assigned projects in areas such as process redesign and process harmonization
- Build a strong internal and external network and contribute to the growth and development. Actively share best practices with and from other markets.
- Policies & Procedures awareness and processes improvement
- Raise awareness/maintain knowledge of the Global/Market/Local policies and procedures, including regular trainings at local level.
- Design, develop, implement and regular update of local policies (based on global/market policies if existing), procedures and related internal controls, based on best practices and Group requirements.
- Develop, support and lead initiatives/projects focused on improving the efficiency, transparency and effectiveness of business processes.
- Support compliance investigations conducted by the Regional Compliance Officer, Legal Director and address fraudulent/risk related control remediations with urgency as per recommendations.
- Reporting
- Produce periodic report for audits to give local senior management visibility of the risk, findings and opportunities.
- Immediate communication of major control deficiencies
- Timely coordination support on bi-annual Representation Letter process.
- Participation in the Global/Market ICS network including ICS calls, virtual sessions, conferences, sharing of best practices.
- Relationship and Performance Management
- Focus on performance through active management and delivery based on KPIs and project schedules.
- Communicate and assertively drive improvements (control and commercially) with local stakeholders
- Develop a strong peer network within the function itself or between functions as needed to drive key processes.
- Business partnering mindset, balanced of good interpersonal and collaboration skills and ability to organize and prioritize.
- Key Relationships:
- Local: General Manager, Finance Director, Heads of Departments and Process Owners.
- Market: EM Internal Control and Profit Protection
- Global Functions: Finance, Corporate Internal Audit, Group Policies & Internal Control
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