First Assistant Secretary, Information Services

Location: Barton, ACT

Application Closing Date**:Thursday 12 September 2024** **by 11:30pm AEST**

**Classification**

SES Band 2

**Employment Type**

Ongoing & Non-ongoing

Where a non-ongoing specified term is offered, this would be for an initial period of up to 12 months, with possibility of extension up to a maximum period of two years.

A non-ongoing offer may result in conversion to an ongoing offer of employment, however this must occur within 18 months from the opening date of this advertisement.

**Flexible Work**

At PM&C we recognise the broad benefits of offering flexibility in how, when and where work is performed. We consider flexibility first from a starting position of 'how can we make this work?' and consider individual circumstances and operational requirements in making genuine attempts to establish mutually beneficial arrangements. Please reach out to the contact officer if you would like to explore what flexibility might look like for you, such as part time work, variable start and finish times or working from home.

**Who we are**

The Information Services Division provides information and communication technology (ICT) and cyber, physical and personnel security support to the department, the Prime Minister's Office (PMO), portfolio ministers, and our shared services agencies, and may take on additional responsibilities depending on structural arrangements.

The division sits within Governance and Corporate Group and works closely with other enabling divisions in the group, including the Corporate Division, Government Division, Cabinet Division and Ministerial Support Division.

**What you will do**

As First Assistant Secretary (FAS), you will be accountable for the strategic direction and operational management of the Information Services Division. This includes:

- Delivering large scale, complex programs and projects.
- Focusing on stabilising flexible working technology, and cyber and security risks for our systems and our people.
- Enhancing digital leadership, including through streamlining the department's approach to analytics and tools, and implementing fit-for-purpose systems and processes leveraging latest technology to deliver more robust and timely outcomes.
- Provide authoritative advice to the Secretary, PMO and Ministers' Offices, on cyber risk and security matters.
- Provision of high quality services that can be complex and critical in nature, through strengthening and maintaining relationships with key stakeholders including the Prime Minister and the Prime Minister's Office, and Cabinet Ministers.
- Leading and providing strategic advice, direction, change management and planning for the department's technology and information services to enable PM&C to be secure, modern, inclusive, responsive and resilient.
- Ensuring a high quality offering to all of PM&C's shared service entities and taskforces with a focus on continuous improvement.
- Oversee the delivery of the department's strategic, operational and technical IT and security objectives and strategies, including compliance with whole-of-government IT and security requirements.
- Exceptional leadership, people management and governance skills including understanding of risk and innovative approaches to technology and information services delivery.

As FAS, you will report to the Deputy Secretary, Governance and Corporate Group / Chief Operating Officer.

**What you will bring**

We are seeking an experienced, influential, and supportive leader to oversee the Information Services Division. This role provides an opportunity to strengthen and grow your leadership skills, taking on new challenges and a portfolio of work that is critical to supporting the department and our portfolio agencies.
- Proven leadership capability, exhibiting judgement and professionalism.
- Demonstrated experience working in a complex delivery environment and driving innovative solutions, with a strong focus on customer service culture.
- Proven track record of leading organisational change and reform initiatives, while continuing to deliver on the operational requirements of the position.
- Experience and understanding of government decision making processes, relevant legislative frameworks and governance arrangements including the provision of shared services.
- Strong communication and consultation skills to engage on complex issues at senior levels, including persuading and influencing outcomes to bring about change and encourage best practice and compliance.

**Identified Position**

This position has limited contact with Aboriginal and Torres Strait Islander peoples, communities and service providers, but is still required to have the capacity and willingness to further develop these skills. You will require capacity to attain cultural competency, including:

- understanding of the issues affecting Aboriginal and/or Torres Strait Islander peoples,
- ability to communicate sensitively and effectively with Aborigi