Restaurant Supervisors/Managers| Full Time

Add expected salary to your profile for insightsJoin Our Culinary Evolution – Brand New Restaurants Multiple OpportunitiesABOUT USThe Mamasan Restaurant Group stands as the Gold Coast's premier destination for contemporary East Asian dining, where culinary artistry meets genuine hospitality.
For over a decade, we have redefined modern Asian cuisine through our commitment to authentic flavors, innovative presentation, and service that transforms dining into an experience worth remembering.
Our philosophy centres on creating environments where every guest feels welcomed into "our house," where exceptional food is matched only by the warmth of our hospitality.As we embark on our most ambitious chapter yet, we seek passionate individuals who understand that hospitality is both an art - and a calling.THE OPPORTUNITYThis is more than employment; this is an invitation to be part of something extraordinary.
We are building a team of 40+ exceptional individuals.What Sets This Apart:Large Expanding TeamBrand New VenuesWorking Under Globally Recognised LeadershipRestaurant Supervisor Positions:The FOH Restaurant Supervisor at Mamasan is responsible for leading the front-of-house team to deliver exceptional guest experiences while supporting the daily operations of the restaurant.
This role ensures service standards are upheld, team members are supported and trained, and operational procedures are followed to maintain a vibrant, professional and efficient environment.Key Responsibilities:Lead the daily front-of-house operations, ensuring smooth and efficient serviceUphold a high level of customer service in line with Mamasan's standardsSupport the Venue Manager and Assistant Restaurant Manager in managing service periods and floor flowCommunicate guest feedback and service insights to the leadership teamEnsure quality control across FOH service touchpoints, including presentation, cleanliness and guest interactionSupport team training, onboarding and development in line with Mamasan's service expectationsEffectively communicate operational updates and procedures to the FOH teamMaintain FOH areas to a high standard of cleanliness, ambience and functionalityExecute POS duties, including cash handling, opening and closing proceduresCoordinate team breaks and daily task allocationMotivate and support the FOH team to meet performance expectations and create memorable guest momentsTHE VENUEMAMASAN BROADBEACH - Immediate Start AvailableOur flagship venue is undergoing a transformative renaissance that will establish new benchmarks for sophisticated dining on the Gold Coast.
This comprehensive renovation and expansion represents a complete reimagining of what modern Asian dining can be.The Vision Realised:State-of-the-Art Design: Architecturally stunning spaces featuring bespoke finishes, cutting-edge kitchen technology, and atmospheric lighting designed to create an immersive dining journeyExpanded Capacity: Thoughtfully designed dining areas including private dining rooms, an enhanced bar experience, and flexible spaces that adapt to every occasionCulinary Transparency: An open kitchen concept that showcases our culinary artistry while maintaining the intimate connection between chef and guestTechnology Integration: Industry-leading point-of-sale systems, wine preservation technology, and operational tools that enhance both service delivery and team efficiencyTHE RIGHT PERSONWe seek individuals who understand that hospitality is both a privilege and a responsibility.
The right candidate doesn't just work in hospitality; they embody it.Attributes:Embody and live by the Mamasan values—genuine care, meticulous consistency, and culinary authenticity reimagined;Energetic and approachable leadership style;Professional, polished and people-focused;Highly organised with strong communication skills;Commitment to upholding Mamasan's values and guest experience standards;Resilient and calm under pressure.Qualifications and Contemporary Knowledge:At least 2 years experience in a comparable role in the hospitality industry.General wine knowledge with a willingness to learnExperience in high pace detailed oriented diningREADY TO JOIN OUR STORY?
If you're ready to be part of something exceptional where your passion for hospitality can flourish, your skills can grow, and your contributions can help shape the future of Gold Coast dining, we want to hear from you.To Apply:Attach your resume and a cover letterUnlock job insightsSalary match Number of applicants Skills matchTo help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Researching careers?
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