Information And Computer Technology

Overview
Indie Education is looking for a full-time SharePoint Support Officer to join our team, based at our Indie Education site in Wodonga, Victoria.
This role is responsible for providing user and technical support and advice to the company through various systems, processes and platforms.
Indie Education is an educational hub and home to a family of training and educational programs, providing learning services for all age groups, driven by a team that is dedicated and passionate about lifelong learning.
Our programs cater for the needs and interests of young people, senior secondary school students in Years 9 to 12, the general community, third age learners, and adults with a disability in supported employment, training and lifestyle activities.
Due to company expansion, an exciting opportunity has been created for a full-time SharePoint Support Officer to join our team, based in Wodonga, Victoria.
The role will provide support to staff across all sites and programs that encompass the Indie Education inclusive of Indie School, Indie College, Aware Programs and Corporate Services.
Responsibilities
Provide support to staff across all sites and programs for the SharePoint / Microsoft 365 environment.
Undertake improvements on the new sites' navigation and ease of use, including how information is displayed on the sites.
Undertake library, page, and document cleansing to remove unused items without impacting functionality.
Document and hand over work for ongoing maintenance, with collaborative knowledge transfer during configuration, testing, and deployment.
Provide support to the testing process using an iterative configure-and-test approach and undertake corrective action to meet business requirements.
Assist in the design, development, and deployment of the company's SharePoint intranet portal to improve internal communication and document management.
Manage user access, site permissions, and security settings in accordance with company policies.
Monitor SharePoint and OneDrive for performance, health, and compliance, taking proactive measures to resolve issues.
Design and implement automated workflows using tools like Power Automate to streamline business processes.
Integrate SharePoint with other Microsoft 365 applications (Teams, Power Apps, Power BI) to create a cohesive digital ecosystem.
Undertake unit testing of changes and support business users conducting user acceptance testing, including developing test scripts.
Work to enhance and meet compliance obligations in the company SharePoint document library.
Qualifications and Skills
Preferred skills and experience:
Knowledge and understanding of SharePoint records.
Demonstrated experience in the use of Information Management Systems.
Demonstrated ability to work independently without supervision.
Strong commitment to providing quality customer service.
Knowledge and understanding of Power Automate (Power tools) automation.
Experience developing workflows and integrating SharePoint with the Microsoft 365 environment.
Role Inclusions
Records Management & Compliance.
SharePoint Administration, Configuration & Support.
Training & Development.
Intranet development and management.
Automation to streamline business processes.
Attend to enquiries, obtain and provide information, assisting staff.
Audit & Reporting.
Requirements
National Police Check
Working with Children's Check
Unrestricted working rights in Australia
Full-time permanent position, Monday to Friday
Opportunity to join a progressive organisation with support to develop your career in ICT
Annual professional development allocation and study time during work hours
Travel opportunities to visit other sites across Australia
15 days of paid personal leave, plus comprehensive paid parental leave provisions
Uniform, laptop and mobile phone provided
As a registered Public Benevolent Institution (PBI), access to tax-effective packaging via Maxxia: up to $15,900 per year (FBT) plus up to $2,650 for meals & entertainment
Large national organisation with internal mobility opportunities
Unlimited access to a complimentary wellness program via Sonder for you and your immediate family
Remuneration
Level 7 - $78,402/annum ($39.54/hour)
Salary Packaging through Maxxia
Applications close COB 04/10/2025.
If you have any questions regarding the role please contact Tim Livingston, Head of ICT via email.Note:Ensure you submit your application ASAP as the position will be offered to the right applicant.
#J-18808-Ljbffr