Financial Lines Claims Examiner

1 week ago

Sydney, New South Wales, Australia Chubb Ina Holdings Inc. Full time

Chubb is the world's largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

**Your Role**:
The purpose of this role is to produce a high-quality work product through effective investigating, reserving, and adjusting of claims within your client base.

**Your Responsibilities**:
Analyse first report of claim, suit or underlying material to determine nature of loss, coverage provided and scope of damage

Conduct or direct needed investigation relative to all aspects of reported claims. Secure and/or file all supporting documentation and verify same for accuracy, relationship and completeness

Establish accurate and timely reserves

Maintain active diary to achieve timely development of file and timely disposition

Provide exceptional service standards in line with best practice guidelines

Practise sound litigation controls over counsel

Promptly and properly document all developments in claim file

Meet with appropriate parties to litigation or claims, as necessary, to resolve issues

**Effectively communicate with the following**: Claim Department, Customer Services, Loss Control, Underwriting Departments, brokers, insureds, counsel, third parties and/or their legal representatives

May direct claim representatives to participate in file development and subrogation

Adhere to Insurance Contracts Act and all other relevant statutory rules and regulations

Effectively control the use, work product and expenses of outside vendors

Exercise good judgement in reaching final disposition of claim by evaluating nature of loss, liability, injury/damage, coverage provided and applicable limits

Participate in branch marketing efforts

Such other duties as may be delegated by the Claims manager

**Qualifications**:
**Your Skills & Experience**:
A tertiary qualification (law degree desirable but not required)

Investigation techniques

Written and verbal communication skills relative to claims handling

Insurance policies and the Insurance Contracts Act

Legal requirements and regulations

Damage and/or loss evaluation

Negotiations

Industry trends

Litigation procedures

Reserving skills

Chubb Claims Philosophy

We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our "My One Thing" initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

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