Order Entry Coordinator

2 weeks ago

Sydney, New South Wales, Australia Light & Wonder Full time

Gaming:
Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

Essential Duties and Responsibilities:
- Management of the order creation process including - processing all orders for Finished Goods and Conversions.- Complete Machine and Conversion configuration.- Creation, Maintenance of Contracts in our ERP system- Raise Sales Orders / Sales Credits (where required)- Work with Production and Planning teams to establish anomalies with order information- Monitor Progress of all orders through the production process to maintain DIFOT- Maintain Delivery Schedule- Ensure all jurisdictional approvals are received for Dispatches- Coordinate delivery of finished goods and conversions with the relevant Suppliers- Compile paper work for invoicing (soft format). Ensure order is complete, accurate and ready for Dispatch team to invoice.-
- Update and maintain various Reports and Registers- Liaise with Product Management and Compliance regarding the release of Software and Hardware.- Liaise with installation agents (Internal & External)- Allocation of Installation Dates- Allocation of EGM serial numbers.- When required, running meetings with sales & operations, discussing upcoming orders, Forecast and status of current orders.-
- Circulate approvals to production/installation agents/venues as required.- Assist other areas of the Operations Department when required.

Training and/or Experience:
- One to two years related experience in a manufacturing or order entry environment

Knowledge, Skills and Abilities:
- Highly developed customer service skills- Time management skills; the ability to manage multiple and competing deadlines- Ability to work under pressure- Excellent decision making skills- Maturity to deal with people at all levels of the organisation- Effective negotiation skills- Strong analytical and problem solving skills- Ability to work after hours (when necessary) and attend industry events- Ability to translate customer requirements into technical solutions- High level of accuracy and attention to detail- Maintain confidentiality at all times- Punctual- High level computer skills (Word, Excel)- Excellent oral and written communication skills- Ensuring compliance with all internal and external policies, principles, guidelines and legislation

**Education**:
- Tertiary qualification or equivalent experience

**Qualifications**:
Working Conditions:
- The work conditions are representative and typical of similar jobs in comparable organizations

Workplace Health & Safety:
- Actively co-operate and comply with the company's WHS Policy and Program to ensure own health and safety and the health and safety of others in the workplace- Ensure compliance with safe work practices- Ensure not to put self and others at risk- Use and maintain equipment properly and ensure that the work area is free of hazards- Report all incidents, injuries and near misses- Report any hazard or accident to the supervisor or manager as soon as it becomes apparent- Advise your manager if you do not believe you have the skills, training or equipment to safely perform your duties
- (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)_

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