Parts Interpreter

2 weeks ago

Sydney, New South Wales, Australia Ausplow Farming Systems Full time

Ausplow Farming Systems is a leading Australian manufacturer of tillage and seeding equipment, offering precision seeding systems to the agricultural industry. Our farming equipment is highly regarded and sought after for its dry-seeding capability. With a brand that has grown over nearly 40 years, we compete against local and overseas manufacturers and continue to support farmers in improving their crop yields.

**About the Role**

**We are currently seeking an energetic and organised Parts Interpreter to join our team.**

Reporting to the Parts Manager, the Parts Interpreter will be responsible in answering dealer enquiries and processing parts orders in an efficient and professional manner.

The position is full-time and based in Cockburn Central.

**Key Responsibilities**
- Receive and manage enquiries from dealers and farmers, providing timely responses and follow up actions.
- Process and print parts orders received from our online webstore.
- Deliver orders to our Stores department, collect and file completed orders.
- Raise/complete work orders for parts required on sales orders.
- Liaise with other departments on parts and sales order issues.
- Monitor progress of sales orders and advise dealers any issues, backorders and completion details.
- Assist in quotations and updating RRP of Ausplow products on a regular basis.
- Assist in creation of new manuals and the regular updating of existing Parts/Assembly/Operators manuals.
- Manage the Non-Conformance Log seeking input from other departments to keep it current.
- Fill in for the Parts Manager during leave periods.
- Attend Agricultural Machinery Field Days as required.
- Provide after-hours call out support to dealers and farmers during seeding season.
- Maintain and uphold our strong commitment to OH&S.

**About You**
- Experience in a Parts Interpreting, Manufacturing or Mechanical Trade field of work.
- Agricultural industry background and Pronto experience is an advantage.
- Able to interpret technical drawings is desirable.
- Reliable and organised with attention to detail.
- Excellent communication skills.
- Strong customer service focus.
- Good computer literacy skills including MS Office
- Energetic and positive can-do attitude.

**What's on Offer**:

- Competitive remuneration package
- Full-time permanent role in a stable company.
- Friendly and welcoming team environment.
- Modern offices in Cockburn Central.
- **Please send us your CV and Cover Letter.**_

You must have the right to work in Australia to be considered. A pre-employment medical, including drug and alcohol test and a police clearance will be required.

**Job Types**: Full-time, Permanent

Pay: From $65,000.00 per year

Application Question(s):

- What's your expected annual base salary?
- How much notice are you required to give your current employer?

**Experience**:

- Parts Interpreter: 3 years (preferred)
- Customer service: 3 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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