It Service Desk Officers Birtinya

2 weeks ago

Australia Kilcoy Pastoral Company Full time

**ABOUT US**

**About Kilcoy Global Foods**

Kilcoy Global Foods is a multi-award-winning global foods solutions business, renowned for exceptional quality and innovation. Specialising in premium Australian beef, lamb and high-quality protein products, Kilcoy Global Foods products are enjoyed in more than 50 countries.

**Your future in food starts here | Service Desk Officer | Birtinya**

**THE OPPORTUNITY**

We have exciting opportunities for Service Desk Officers to join our growing team in Birtinya.

Key responsibilities include, but not limited to:

- Being the first point of contact for all IT support.
- Responsible for IT maintenance and efficient operation across all IT functions.
- Troubleshoot technical issues to resolution and/or escalate as required.
- Manage service desk tickets, planning and prioritising systematically to minimise backlog and ensure operational efficiency.
- Maintaining system and data security.
- Supporting end users with issues around Passwords and IT Systems

**ABOUT YOU**
- Ideally 1 - 3 years experiences working in a technical support role
- Excellent customer service skills
- Unlimited working rights within Australia
- Ability to work alongside a diverse workforce

**BENEFITS**
- Full Time employment
- Access to discounted premium meat
- An organisation where cultural diversity is celebrated
- Access to discounted health insurance

This is a long-term career opportunity, working for an enterprise business with Corporate Offices on the Sunshine Coast in Queensland. We have recorded business growth of 20% year on year with sales in excess of $2 billion. We are committed to building a work environment that fosters an agile plus flexible workplace and where employee wellbeing is paramount.

**HOW TO APPLY

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