Customer Service Representative

1 week ago

Melbourne, Victoria, Australia Energy Savers Au Pty Ltd Full time

**Customer Sales Representative**
**Location**: 1 Queens Rd Melbourne VIC 3004 (St Kilda Towers)
**Employment Type**: Part-time
**Work Hours**: 24 hours per week (Fixed Shifts)

**About EnergySaversAu Pty Ltd**:
**Role Overview**:
We are seeking an enthusiastic and customer-focused Sales Representative to manage customer inquiries and drive sales through effective communication and conversion strategies. This part-time role involves calling potential clients who have expressed interest in our products, understanding their needs, and booking assessments for tailored energy solutions.

**Key Responsibilities**:

- Contact potential customers to discuss energy-saving air conditioning and heat pump options.
- Convert inquiries into sales by clearly articulating the benefits of our products.
- Schedule assessments and appointments, coordinating closely with our installation team.
- Maintain accurate records of customer interactions and feedback in our CRM system.
- Provide exceptional service and follow-up support to build strong customer relationships.

**Requirements**:

- **Experience**: 6-12 months in a customer service or sales environment, preferably with call center experience is required.
- **Language**: Fluent in English, with strong listening and comprehension skills.
- **Skills**: Excellent communication, active listening, and sales abilities.
- **Attributes**: Self-motivated, goal-oriented, and capable of handling multiple tasks efficiently.
- Familiarity with the energy efficiency industry or VEU program is a plus but not required.

**Work Hours & Compensation**:

- Part-time: 24 hours per week.
- Starting pay from $25 per hour, with opportunities for growth and performance-based incentives.

**Benefits**:

- Opportunity for growth and professional development within the company.
- Supportive and friendly team environment.

**How to Apply**:
**Job Type**: Part-time

Pay: From $25.00 per hour

Expected hours: 24 per week

**Benefits**:

- Gym membership

Schedule:

- Fixed shift
- Morning shift
- Weekend availability

Work Location: In person

Application Deadline: 22/11/2024
Expected Start Date: 25/11/2024

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