Member Service Officer

1 day ago

Bathurst, New South Wales, Australia G&C Mutual Bank Full time

Retail Banking
- Small team environment
- Busy and varied role

**Your Organisation**

Come and join a collaborative and supportive team that works with purpose to empower its members to be confident about their financial future.

Our Bank is member focussed, and values driven. As one of Australia's leading mutually owned banks with over 60,000 members and assets in excess of $3.6 billion, we have the capacity and capability to continue to invest in new products and services for the benefit of our members and the industries and communities in which we operate.

**Your Opportunity**

Our Bathurst**Service Centre currently has an excellent career opportunity for a full time **Member Service Officer**. The position will see you assisting our walk-in customers and those who interact with us through our contact centre via phone and online channels.

You'll be joining a small team who are focussed on providing our customers with a consistently professional and friendly service experience. The key aspects of your new role include:

- Delivering efficient and professional service to our members through Service Centre and Contact Centre channels
- Assisting with enquiries and providing information relating to all product and service offerings including deposit accounts, home loans, credit cards, general insurance, personal loans and wealth management
- Creating opportunities to provide a total solution for our members' financial needs
- Efficiently processing member transactions
- Associated administrative tasks including maintaining accurate and timely records in various systems

**Your Profile**

You are a collaborative service professional who is:

- a consistent advocate of our brand
- results oriented with the capacity to identify and convert new business opportunities
- well-organised and able to prioritise effectively
- proactive and able to work well independently when required
- able to communicate confidently with a broad customer group (face-to-face and over the phone)
- Tier II Accredited (desirable)

We've built a values-based team and nurture a culture where our members are at the forefront of what we do. As a member of the Diversity Council of Australia, we recognise the benefits that diversity brings to our organisation. We strive toward a collaborative culture which capitalises on the diverse skills, backgrounds and experiences of our employees.

To express your interest in this position, please click on the appropriate link below.

  • Member Service Professional

    2 days ago

    Bathurst, New South Wales, Australia beBeeService Full time

    **Job Description:**A Career Opportunity for a Full Time Member Service Officer exists in our Bathurst Service Centre. The role involves assisting walk-in customers and those who interact with us through our contact centre via phone and online channels.As a member of our team, you will be focused on providing a consistently professional and friendly service...

  • Member Service Liaison

    2 weeks ago

    Bathurst, New South Wales, Australia beBeeCustomer Full time $74,725 - $95,200

    Job SummaryWe are currently seeking a highly motivated and customer-focused individual to fill the position of Member Reception Agent. This role is a key member of our front-line service team, responsible for welcoming business customers, setting up appointments for colleagues, and managing operational activities such as telephony and mail.Key...

  • Customer Service Team Member

    2 days ago

    Bathurst, New South Wales, Australia Bunnings Full time

    Join us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay,...

  • Customer Service Officer

    5 days ago

    Bathurst, New South Wales, Australia NGM Group Full time $40,000 - $60,000 per year

    We are seeking a dynamic and motivated Customer Service Officer to join our Bathurst Branch. This is a full-time opportunity working Monday to Friday 8:50am to 5:05pm, with a compulsory 1-Week Induction training at full-time capacity in Newcastle. Our Customer Service Officers are motivated and driven to make a real difference for our customers. They put...

  • Member Reception Agent

    2 weeks ago

    Bathurst, New South Wales, Australia Uni Coopération Financière Full time

    Permanent full time UNI Business Bathurst Your greatest motivation is to ensure that every business customer receives the best service, at the right time?Do you enjoy meeting customers and understanding their needs?Are you driven by the desire to support your teammates?We need your skills.CHALLENGE To support the Regional Vice President in delivering an...

  • Administration Officer

    2 days ago

    Bathurst, New South Wales, Australia Western Nsw Local Health District Full time

    **Employment Type**: Casual**Position Classification**: Administration Officer Level 2**Remuneration**: $32.30 - $33.37 per hour (+ superannuation + salary packaging options) **Location**: Bathurst, NSW - Find out more**Applications Close**: 12 February 2025 - 11:59pm**Administration Officer - Casual Pool**Bathurst Health Service**About the role**Our goal to...

  • Administration Officer

    2 days ago

    Bathurst, New South Wales, Australia Western Nsw Local Health District Full time

    **Employment Type**: Permanent Part Time**Position Classification**: Administration Officer Level 2**Remuneration**: $32.30 - $33.37 ph (+ superannuation + salary packaging options)**Location**: Bathurst, NSW - Find out more**Hours Per Week**: 20**Applications Close**: 22 September 2025 - 11:59pm**Administration Officer - Ward Clerk Intensive Care Unit...

  • Administration Officer

    2 days ago

    Bathurst, New South Wales, Australia Western Nsw Local Health District Full time

    **Employment Type**: Temporary Part Time (Up to November 2025)**Position Classification**: Administration Officer Level 3**Remuneration**: $34.47 - $35.54 ph (+ superannuation + salary packaging options)**Location**: Bathurst, NSW - Find out more**Hours Per Week**: 32**Applications Close**: 1 June 2025 - 11:59pm**Administration Officer - Medical...

  • Member Reception Agent

    6 days ago

    Bathurst, New South Wales, Australia UNI Coopération financière Full time

    Permanent full time| UNI Business | BathurstYour greatest motivation is to ensure that every business customer receives the best service, at the right time? Do you enjoy meeting customers and understanding their needs? Are you driven by the desire to support your teammates? We need your skills.CHALLENGETo support the Regional Vice President in delivering an...

  • Employee Services Officer

    2 days ago

    Bathurst, New South Wales, Australia Charles Sturt University Full time

    **Reference no**: 498280**Work type**: Fixed Term - Full Time**Location**: Bathurst, Wagga Wagga**Categories**: Administration, Customer Service- Newly created opportunity to join our customer-focused team- Front-line contact for HR related enquiries- Varied work with wide-ranging responsibilities**The role**- Full Time, Fixed Term (up to 12 months)- Level 5...