Team Leader

4 days ago

Gold Coast, Queensland, Australia Queensland Health Full time

**Key Responsibilities include**:

- Allocate work as required to meet payroll processing requirements and timeframes to ensure accurate and timely payroll delivery outcomes.
- Positively contribute to business improvement processes in the work unit.
- Maintain advanced knowledge of payroll processes, timeframes and requirements to deliver quality payroll outcomes and to contribute to process and workflow improvement and efficiencies.
- Participate in client engagement meetings and maintain regular communications with line managers to provide advice concerning payroll timeframes, processes and requirements relating to forms and roster submission timelines.
- Manage expectations and deliver services against the defined Payroll Service Catalogue and Support Service Agreements.
- Monitor and manage the performance and processing outputs of client service officers within the team to ensure timely and accurate delivery of payroll to clients.
- Maintain knowledge of industrial instruments related to payroll entitlements.
- Provide leadership and direction in the continuous development of work teams in relation to contemporary human resources practices and policy.

**Key Competencies**:
You will be assessed on your ability to demonstrate the following
- Ability to contribute to and lead continuous quality improvement initiatives, strategies and principles in a team environment.
- High level knowledge of Payroll Services with demonstrated ability to provide accurate advice in accordance with relevant industrial legislation.
- High level interpersonal and communication skills and the including the ability to communicate and maintain relationships with stakeholders at all levels in an environment of organisational change.

**How to Apply**:
Please provide the following information to the panel to assess your suitability
- Your resume, including the names and contact details of two referees who have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current, immediate or past supervisor.
- A short statement (maximum two pages) that gives details of your skills, experience and knowledge as required on the role description under the heading 'key competencies (role specific criteria)'.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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