Home Care Package Administrator

2 days ago

Central Coast, Australia Myhomecare Full time

At myHomecare, you'll support older Australians to maintain their independence so they can enjoy living at home for longer.

We have an exciting opportunity for an enthusiastic and organised Home Care Package (HCP) Administrator, looking to make a real difference through their work at myHomecare based in our Tuggerah Office.

**As an HCP Administrator you will be responsible for**:

- Providing clear, pleasant, professional customer service in a confident manner coupled with a genuine customer service focus
- Handling customer complaints and delivering a resolution
- Data Entry into our in-house software including client service agreements, service agreements and budget entry
- Adherence to compliance and internal and external regulatory obligations
- Providing clear verbal and written communication with a variety of stakeholders including customers and internal staff members
- Managing your time effectively and meeting established deadlines
- Delivering fast-paced customer service including the ability to multitask

**To join us, you'll need**:

- Proven experience in an administration, office or scheduling role
- Microsoft Office Suite and Procura or similar software experience is highly considered
- Certificate III in Business (or similar) is desirable but not essential
- The right to work in Australia
- National Police Clearance or willingness to obtain (myHomecare can arrange one at no cost to you through Workpro)
- Proof of Covid19 vaccination including booster

To apply, upload your resume through SEEK.

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