Medical Receptionist

10 hours ago

Melbourne, Victoria, Australia Longwarry Medical Centre Full time

**We are seeking an enthusiastic and motivated Medical Receptionist to join our friendly team of Doctors and Medical Receptionists at our General Practice.**
**Main Job Duties and Responsibilities**
- Greeting, assisting and registering new patients,
- Handling telephone enquiries and making appointments
- Processing payments and Medicare claims
- Scanning documents
- Strong customer service focus
- Confident and energetic
- Reliability and a strong work ethic
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Deal with incoming and outgoing post
- Contributes to team effort by accomplishing related results as needed.
- MUST BE flexible with work hour
- Following up on outstanding results and correspondence
- General administrative duties as required
- Assist with accounts and records
- Use Eftpos terminal
- Maintaining professional rapport with all patients and health professionals
- Initial contact point for patient problems and complaints
- Any duties requested of the employee by a doctor or a senior staff member
- Any other duties as requested by a doctor and practice manager
- Strong work ethic & attention to detail
- Deal with incoming and outgoing pos
- Complete other clerical duties as assigned
- Maintain stock of forms and office supplies
- Ensure reception area is well maintained, neat and clean

**Qualifications, skills and experience, essential**
- Experience with Prac Soft or Best Practice is preferred
- **Able to work under pressure and in a fast paced environment**:

- Organisational and time management skills
- Excellent communication skills
- Self motivated and able to show strong leadership skills
- Ability to work autonomously and in a team environment
- Demonstrated initiative and willingness to learn
- Flexible with hours and days when required

**Job Type**: Casual/Part Time

Experience: Medical Receptionist: 1 year

Location: Longwarry VIC

**Job Types**: Casual, Part-time

Work Location: In person

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