Bank Manager

Excellent Salary Package + Bonus + Benefits
Full-time, permanent opportunity at Westpac's Footscray branch
Be supported to hone your leadership skills and inspire others
Newly-refurbished branch in a rapid growth area of Melbourne
Significant leadership role with a direct impact on the community
Create your best future and join Westpac as a
Bank Manager at our Footscray branch
What's the role?
As a
Bank Manager
, you'll be the head and heart of a frontline banking team that loves to exceed the expectations of local customers, whilst playing a hands-on role in a community you're proud to call your own.
Inspiring a team of customer service, sales and business specialists, you'll set the standard for the Westpac Group experience – and it'll be an exceptional experience at that You'll be the driving force behind your branch's success – holding financial, risk and operational accountability – ensuring customer advocacy is at the heart of all you and your team do.You will recruit, coach and elevate your team to deliver a superior banking experience, ultimately contributing to the branch's, and our customers', success.
This is a full-time, branch-based role and the hours are across and inclusive of
Monday
to
Friday
.
How will I help?
Hold accountability for
compliance
and
risk
management – build a culture of doing the right thing
Drive customer
acquisition
,
service
and
retention
– building genuine connections with our customers and the community
Lead
and
uplift
frontline staff through training, mentoring and performance management
Drive results
that have a clear, positive and direct impact on overall
branch performance
– with responsibility for
profit and loss
Take ownership of
resolving
customer concerns effectively and efficiently
What do I need?
Strong
leadership
experience, ideally gained in a Retail Banking environment (preferred, not essential)
Proven experience of holding accountability for
risk
and
compliance
, staff
performance
and
customer
experience
High-energy
, with an ability to
inspire
and
motivate
a diverse team
Experience of working to fulfil
business
performance targets
and
spur growth
Ability to effectively
de-escalate
and address challenging situations by using strong
communication
and
problem-solving
skills
At Westpac, we're committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We're here to empower you with the knowledge and skills to thrive
We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:
Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
A variety of leave options including Culture, Lifestyle and Wellbeing leave
Tailored learning and development opportunities to help your grow your career within the bank
Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started, simply click on the APPLY or APPLY NOW button.
We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on ourwebsite.
Unlock job insights
Salary match Number of applicants Skills match
Banking & Financial Services More than 10,000 employees
Westpac is Australia's oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services. Through our unique portfolio of brands comprising Westpac, St.George, Bank of Melbourne, BankSA, BT and RAMS we serve over 13.9million customers.
Westpac is Australia's oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services. Through our unique portfolio of brands comprising Westpac, St.George, Bank of Melbourne, BankSA, BT and RAMS we serve over 13.9million customers.
Perks and benefits Flexible working arrangements Leave to support lifestyle and wellbeing Family first Gender affirmation/transition leave Sorry business leave Career growth Health and wellbeing Discounted banking products and services
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