Recoveries Specialist

7 days ago

Sydney, New South Wales, Australia Combined Insurance Full time

**Your Role**

To deliver operational and technical support to the Chubb Recoveries Team, ensuring adherence to Chubb's compliance and regulatory standards while managing a portfolio of subrogation and recovery matters across all lines of business.

**Your Responsibilities**:

- Coach and mentor junior recovery claim handlers in your technical field.
- Handling/management of own portfolio of subrogation recovery claims for Chubb and/or other Chubb regional entities.
- Effective communication/negotiation with third parties in order to maximize recovery results.
- Efficient use of all Chubb systems ensuring all recovery information is readily available to other members of the Recoveries Team, Management and Referring Claim Office.
- Seek technical assistance in handling recovery claims exceeding authority.
- Maintain an active diary. Monitor same to achieve timely development of the file and timely disposition of the recovery claim.
- Promptly and properly document all developments in the recovery claims system.
- Where necessary, assist in helping with the collation of recovery data.
- Effectively negotiate compromise settlements where appropriate.
- Effectively communicate with the following:

- Claim Department, Customer Services, Risk Control, Underwriting Departments, brokers, insureds, counsel, third parties and/or their legal representatives.
- Adhere to Insurance Contracts Act and all other relevant statutory rules and regulations.
- Effectively control the use, work product and expense of outside vendors.
- Any other duties as required by the Recoveries Claims Manager.
- Accountable for taking all practical measures to ensure that the workplace is safe and without risk to health.

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