Business Support Officer

4 days ago

Wollongong, New South Wales, Australia Apm Full time

**Am I suited to being a Business Support officer with APM?**

The great news is the location you live and work from is flexible. You can be based at any one of our **Employment Services offices around Australia.**

We are looking for someone who has a strong administration background and thrives in a fast-paced environment. Employment Services experience is desirable but what's important is that you have high attention to detail and a passion for ensuring quality and integrity in everything they do.

**A typical week will involve**:
The Business Support Officer role will include working as part of a team to process Wage Subsidy requests in an accurate and timely manner, meeting all Departmental and organisational requirements.
- Processing wage subsidies before submission to ensure accuracy and compliance
- Provide exceptional communication and customer service to all stakeholders
- Provide support and guidance to staff at all levels of the organisation
- Contribute to the development of policies and procedures that support contractual compliance and efficiency
- Complete all tasks accurately within specified time frames
- Work autonomously to manage work load and prioritise tasks

**To be successful you will need to demonstrate**:
You will have strong administration skills, high attention to detail and the ability to work efficiently and accurately.

We are looking for someone who has Employment Services or administrative experience and strong computer skills. This is a great opportunity to move into an administrative and customer support role in Employment Services where you can make a wider effect to the service APM provides to its customers.
- Strong administrative skills - previous experience with Employment Services, payments, payroll and/or invoicing would be advantageous
- Strong communication skills and positive attitude
- Excellent time management
- Ability to work autonomously and be managed remotely
- Good judgement and problem solving skills

**What we do & how we invest in our staff**:
For more than 25 years, APM has been enabling better lives through employment, allied health intervention, community care and workplace health services. We help more than 540,000 people each year, in 10 countries across the world.

We invest in our staff and performance is part of our culture. You will also enjoy:

- Paid parental leave
- Personal development study options
- Free confidential counselling & wellbeing plans
- Salary packaging on your new fleet car
- Travel discounts a range of other benefits.

**A few points to consider**:

- You need to be eligible to work in Australia
- Be happy to complete a Criminal History Check
- Be able to secure a Working with Children Check

**About APM Group**

We're a diverse team of over 13,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.

Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation.

When you join APM, there's an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.

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