Reservations Sales Agent

2 days ago

Gold Coast, Queensland, Australia Village Roadshow Limited Full time

**Reservations Sales Agent**
**Full Time | Salary**
**Sea World Resort, Main Beach Gold Coast**

**About the role**:
Based at Sea World Resort you will facilitate room availability and hotel rates via Opera PMS ensuring data integrity and accuracy in all tasks.

**Duties**:

- Coordinate room revenue on a daily, monthly and annual basis
- Allocate guest room bookings
- Liaise with travel agents and the Front Office team regarding booking discrepancies
- Coordinate group reservation enquiries received from inbound tour operators and conference delegates
- Maintain the reservations inbox and input reservations received by third party agents
- Assist the Front Office team on the front desk to check-in and check-out guests as well as provide hotel information as required

**Skills and Experience**:

- Front Office reception and/or reservations experience required
- Demonstrated experience in maximizing room revenue and yield management required
- Experience with Opera PMS and TravelClick highly regarded
- Available to work on any day including weekends, public holidays and school holidays

**Benefits**:

- Unlimited free entry to our theme parks
- Food and beverage and retail discounts
- Unique team member events
- Opportunity for professional development

**About the company**:
Village Roadshow Theme Parks comprises of Warner Bros. Movie World, Wet 'n' Wild Gold Coast, Paradise Country, Australian Outback Spectaculars Heartland, Village Roadshow Studios, Sea World and Sea World Resort. We encourage a fun, entertaining and enthusiastic environment whilst 'Creating joy and memories that last lifetimes'

**To apply**:

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