Level 1 Service Desk Analyst

1 week ago

Melbourne, Victoria, Australia Profusion Group Full time

12 month min contract ( likely extensions or perm)
- Excellent daily rate
- Broad range of tickets

**IT Service Desk Analyst - 12 month contract - Excellent daily rate**
- **12 month min contract ( likely extensions or perm)**:

- **Excellent daily rate**:

- **Hand over to the UK team each evening and log off**:

- **Great work /life balance. Supportive environment.**

**Company Overview**

Profusion is working with a global financial service client who are seeking a motivated IT Service Desk Analyst to join their high performing and close-knit team.

**Role Overview**

***
Working as an IT Service Desk Analyst you will work across multiple L1 tickets.

In this role your duties will include but are not limited to:

- End-user support
- Ability to prioritize urgent tickets
- Voice & Video Conferencing support
- IT Asset Management (Hardware & Software)
- Liaising with business stakeholders

**Skills & Experience**
- Strong experience with Microsoft suite (2010 - 365)
- ITIL knowledge
- ServiceNow experience
- Excellent communication skills both written and oral
- Corporate experience and /or Finance desired

**What's on Offer**

***
This role offers a broad scope of work and a role where you can really make an impact to the business.

Some benefits include:

- Professional top tier finance working environment
- Modern office close to a major CBD train station
- Well oiled Professional "follow the sun" support environment, (Hand over to the UK and log off each evening)
- Competitive daily rate
- Min 2 days WFH

Click on the '
**APPLY' **button or contact
**David Marshall** at

***
- Profusion respect people, value diversity and are committed to equality._

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