Licensing Representative

5 days ago

Sydney, New South Wales, Australia Apra Amcos Full time

Are you an enthusiastic and motivated individual with a passion for delivering quality customer experiences? Do you have a knack for building rapport and a proven track record in sales? If so, we have an exciting opportunity for you to join our team as a OneMusic Licensing Representative The position is a full-time, permanent role and can be based in any of our Australian Offices.

We are a member-owned music rights management organisation, positioned at the intersection of music, data and technology. We have more than 119,000 members who are songwriters, composers and music publishers. We license organisations to play, perform, copy or record our members' music, and we distribute the royalties to our members. When music is played in a business, such as a bar, a gym, a café or a hair salon permission is typically required. In Australia a popular way to secure that permission is through a OneMusic Australia licence. Our OneMusic team educate the designated industry sectors about licensing obligations and our role in ensuring our members are paid for the performance of their works. To do this we rely strongly on a team of dedicated Licensing Representatives who proactively licence businesses playing music.

As a Licensing Representative, your responsibilities will include:

- Proactively engage licensees over the phone educating them on licensing requirements
- Utilise communication skills to effectively convey complex licensing information and close opportunities.
- Maintain a thorough understanding of our licence scheme offerings
- Meet and exceed daily call targets and monthly/quarterly performance metrics Maintain accurate and up-to-date records of customer interactions and activities in the CRM system.

To thrive in this role, you'll need:

- Proven experience in sales, call centre or customer service experience is highly desirable
- Excellent communication skills with a natural ability to connect with people over the phone
- Strong negotiation and closing skills
- Positive attitude, resilience, and a strong desire to succeed Strong attention to detail

What You'll Love:

- Our friendly and collaborative work environment. Our team thrives on our values of collaboration, respect, skill, imagination, and accountability.
- Hybrid work options, combining the convenience of remote work with in-office collaboration Generous employee benefits such as: learning and development programs; 18 weeks paid parental leave; discounted private health benefits; novated lease vehicles arrangements; access to financial services; employee assistance programs and more.

Application Process:
Contact Information:

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