Tailored Support Coordinator

Expression of Interest

At Anglicare, we believe everyone deserves a safe, stable, and supportive place to call home. For many years, we've been committed to providing affordable housing options for people doing it tough—those who are vulnerable, on limited incomes, or unable to access housing in the private market.

Our Social and Affordable Housing Program focuses on supporting individuals aged 55 and over who are experiencing or at risk of homelessness. With properties across Sydney and the Illawarra, we're creating communities where people can feel secure, respected, and empowered to thrive.

Transform lives, every single day

We're currently seeking a passionate and experienced professional to join our mission-driven team as a Tailored Support Coordinator. In this vital role, based at our Liverpool office, you'll deliver person-centred, high-quality support to tenants—helping them achieve their personal goals and improve their wellbeing across social, health, and recovery domains.

You'll also play a key role in supporting tenants with complex needs, offering hands-on guidance and connecting them with the right services and resources. As part of our mobile Tailored Support Coordination team, you'll have the opportunity to make a difference across multiple housing communities in Sydney, Southwest Sydney, Illawarra, and Shoalhaven.

What You'll Do:

- Ensure that residents engage with the services identified in their Support Plan by facilitating resident access to support services through such activities as coordinating transportation to appointments, providing appointment reminders, attending important meetings with the Residents.
- Ensure positive outcomes for Residents by establishing and maintaining strong working relationships with service providers
- Ensure support is meeting needs of Residents by actively soliciting and documenting feedback regarding the suitability and quality of the programs and services that they receive.
- Ensure Support Plan continues to meet identified needs of residents by maintaining regular contact with service providers
- Assistance in the management of Tenants and Household members with complex needs
- Management and administration of financial and operating performance
- Developing strong relationships with family members, carers and social networks.

What You'll Bring:

- A qualification/degree/certificate/diploma in Social Work, Community Services (Case Management stream), Allied Health, Aged Care, Community Housing, or equivalent, and/or relevant job experience.
- A minimum of 12 months post-qualifying experience in the delivery of community based social services, including assessment and care coordination.
- A passion for helping people in crisis or experiencing difficult times in the spirit of compassion, tolerance, empathy and non-judgement.
- A current driver's licence.

Why Anglicare?

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

At Anglicare, you'll get the security, stability and opportunities that come with a strong, well-established organisation that's ready for the future. You'll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

On top of that, here are just some of the tangible benefits you will enjoy in a career with us:

- Pay less tax on your income and increase your take home pay. With salary packaging, up to $15,900 of your income is tax free.
- Spend up to $2,650 on accommodation, meals and entertainment also tax free with salary packaging.
- Ongoing professional development and leadership training to advance your career
- Exclusive discounts to over 400 retailers
- Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family

Are you ready for a career that means more? Submit your Expression of interest now

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring.

Application Close Date: September 15, 2025