Cyber And Field Technician Specialist

3 days ago

Melbourne, Victoria, Australia Intermax Pty Ltd Full time

**ABOUT US**: Intermax PTY LTD is a Melbourne-based expert in barcode and wireless technology solutions. Founded in 1996 by Troy Hagen, the company excels in elevating operational efficiency across sectors like warehousing, healthcare, and retail. Intermax specializes in delivering tailored technology solutions that align closely with client needs, focusing on reducing costs and enhancing productivity. Their comprehensive service offerings include everything from barcode scanners to custom software, ensuring precise and effective business transformations.

**THE ROLE**:
This role offers a hands-on learning experience with potential for career advancement within the company.
- Key Responsibilities:_
- Travel to client locations to perform installations, troubleshooting, and maintenance of hardware and software systems.
- Diagnose and resolve technical issues, ensuring effective solutions.
- Deliver outstanding customer service, addressing client inquiries and concerns promptly.
- Collaborate with internal teams to coordinate field operations and project implementation.
- Maintain detailed records of service activities and manage inventory accurately.
- Stay informed about industry trends and technologies to continuously improve your knowledge and skills.
- Respond to emergency call-outs and manage basic administrative tasks.
- Deploy remote updates to mobile and fixed devices for customers.
- Qualifications:_
- Diploma, Advanced Diploma of higher; relevant technical certifications preferred.
- Two (2) years of proven experience as a Field Technician or similar role is desirable.
- Proficiency in troubleshooting, repairing, and maintaining hardware and software systems.
- General knowledge of networking concepts, protocols, and equipment.
- Excellent communication and interpersonal skills, with the ability to explain technical
- Concepts to non-technical users.
- Strong problem-solving skills and ability to work independently or as part of a team.
- Valid Driver's License and willingness to travel to various client sites.
- Flexibility to work outside regular business hours if required.
- Engineering degree in electrical or electronic engineering
- Graduate Diploma in Cyber Security
- Physical Requirements:_
- Ability to lift and carry heavy equipment.
- Comfortable working from heights and in various environmental conditions.
- Willingness to travel interstate and overseas if required.
- Certifications (required):_
- Cisco Certified Cyber Operations
- Cisco Routing and Switching
- Network Security Associate NSE 1 and NSE 2

**REMUNERATION & BENEFITS**:

- Salary Package: $85,000 (Including Superannuation)
- Full-time, Permanent;
- Company-maintained vehicle;
- Subsidized or company-provided phone;
- Company computer
- AND MORE
- Intermax is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law._

Pay: $85,000.00 per year

**Benefits**:

- Company car

Schedule:

- 8 hour shift

Supplemental pay types:

- Monthly bonus
- Overtime pay

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