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Manager Contracts
2 weeks ago
Manager, Contracts & Commercial Performance
Clerk Grade 11 / 12 | Full-time | Contract until December 2025
About the Role
Join Revenue NSW as Manager, Contracts & Commercial Performance and lead a dynamic team in delivering exceptional contract management services.
In this strategic role, you'll oversee the complete lifecycle of high-value commercial contracts while driving innovation and building strong supplier partnerships that deliver measurable value to the organisation.
Key Responsibilities
Team Leadership & Strategy
Lead and develop the Contracts & Commercial Performance team to deliver world-class contract management services
Design and implement innovative frameworks, strategies, and systems that enhance operational efficiency and supplier relationships
Build the strategic capability of our procurement function through continuous improvement initiatives
Contract Management Excellence
Develop comprehensive Contract Management Plans with robust KPIs, governance structures, and risk mitigation strategies
Monitor contract performance, track benefits realisation, and deliver detailed outcomes reporting
Provide expert guidance on contract clause formulation and supplier performance optimisation strategies
Stakeholder & Supplier Relations
Cultivate and maintain strategic relationships with key stakeholders and suppliers
Proactively identify and mitigate risks while maximising contract value and outcomes
Lead complex negotiations for contract variations, renewals, and dispute resolution
What You'll Bring
Leadership & Collaboration
Proven ability to build high-performing teams and deliver results through collaborative leadership
Exceptional stakeholder management skills with experience across diverse organisational levels
Technical Expertise
Demonstrated experience managing contracts teams with deep understanding of commercial agreements and partnership strategies
Comprehensive knowledge of end-to-end contract administration, governance frameworks, and financial management principles
Strong track record in complex negotiations and delivering measurable procurement outcomes
Communication & Interpersonal Skills
Outstanding verbal and written communication abilities
Advanced negotiation, facilitation, and conflict resolution capabilities
Proven ability to influence and engage stakeholders at all levels
What We Offer
Flexible Working Arrangements
Choose from our offices in Parramatta, Lithgow, Maitland, Gosford, or Wollongong
Flexible working options to support work-life balance
Occasional travel to Parramatta for team collaboration and stakeholder engagement
Professional Development
Opportunity to shape strategic procurement outcomes for NSW
Work with a diverse, regional team committed to excellence
Contribute to meaningful public service that builds a prosperous, safe, and fair society
How to Apply
Submit your application including:
Current CV highlighting relevant experience
Cover letter demonstrating alignment with the role requirements
Questions?
Contact Leona Lobo at [contact details].
About Revenue NSW
As NSW's principal revenue management agency within the Department of Customer Service, Revenue NSW plays a vital role in contributing to a prosperous, safe, and fair society.
We collect revenue, resolve fines, administer grants, and recover debt—work that directly supports essential public services across the state.
We value diversity, regional representation, and flexible working arrangements that enable our people to thrive both professionally and personally.
Salary Grade 11 / 12, with the base salary for this role starting at $149,739 plus superannuation.
Click here to access the Role Description.
For enquiries relating to recruitment, please contact Neha Bajaj.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date:29th August 2025, Friday at 10am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.
We focus on delivering excellent customer service, digital transformation, and regulatory reform.
Join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference.
We leverage contributions from employees with varied backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
If you require support or adjustments during the application process, please contact us.
For more information, visit:
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
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