Cafe Team Leader

2 days ago

Sydney, New South Wales, Australia At Full time

We're on the lookout for an experienced and people-focused Senior Supervisor / Team Leader to help lead operations at Café De Vili's, located in Blair Athol.
This full-time role is ideal for someone passionate about high-quality food, hospitality, team leadership, and a hands-on approach to café management.
You'll play a key role in supporting the Café Manager, ensuring that every shift runs smoothly and every customer enjoys a memorable experience.
What's on Offer
· Full-time opportunity
· Afternoon shifts (midday through to evenings) including 1 day of the weekend
· Work with an established and trusted South Australian brand
· Strong team environment with training and development opportunities
About the Role
As the Senior Supervisor / Team Leader, you'll be the right-hand support to the Café Manager, ensuring daily operations are seamless and the team is confident, engaged, and performing at their best.
You'll take charge of shift operations, lead from the floor, oversee food safety and quality standards, and step up to coach and mentor staff.
Key responsibilities include
· Support day-to-day café operations, on afternoon (midday through to evenings) and weekend shifts
· Act as 2IC and team leader, ensuring work is delivered to brand and standards
· Oversee rostering, team coordination, and stock/order management
· Maintain compliance with food safety, hygiene, and quality procedures
· Respond to customer feedback and service issues with care and professionalism
· Assist with onboarding, team training, and performance development
· Monitor KPIs related to customer satisfaction, cost control, and team performance
· Work within Redcat and manage cash balancing, end-of-shift reporting, and POS systems
About You
You're confident running a shift and naturally step into leadership.
You've likely worked as a café or fast-food supervisor and are ready for a more senior leadership role in a well-known, high-volume venue.
You'll bring:
· 3–5 years' hospitality or food service experience
· Previous experience supervising small teams
· Familiarity with hospitality POS systems or similar
· Strong communication and problem-solving skills
· A hands-on, can-do approach and ability to lead by example
· Availability for afternoon and rotating weekend shifts
Ready to take the next step in your hospitality career?
If this role sounds like the right fit for your skills, experience, and ambition – don't wait.
We're reviewing applications as they come in, so hit'Apply Now'and send us yourcover letterandresumeto be considered.
This could be the opportunity you've been looking for to grow, lead, and be part of a fantastic team
Unlock job insights
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Your application will include the following questions:How many years' experience do you have as a Cafe Supervisor?
Which of the following statements best describes your right to work in Australia?
How many years of people management experience do you have?
Do you hold a current Responsible Service of Alcohol (RSA) certificate?
Do you have customer service experience?
What's your expected annual base salary?
How much notice are you required to give your current employer?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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